Senior Program Analyst- HRO

Job Summary

Join Aptive as a Senior Program Analyst supporting the delivery of health system transformation and innovation, implementation and operations support, and healthcare business enabling services to the Department of Veterans Affairs (VA) Veterans Health Administration (VHA).

Primary Responsibilities

The Senior Program Analyst has healthcare transformation experience and will be responsible for supporting VHA's Journey to become a High Reliability Organization (HRO) across 170+ sites of care:

• Provide VHA evidence-based strategic guidance and recommendations around data and metrics to use to track the implementation of HRO initiatives
• Work closely with various VHA data stakeholders and measurement subject matter experts to identify, prioritize, and execute potential refinements to the current HRO data measurement strategy
• Work closely with data dashboard developers to optimize data metric visualizations so they can provide actionable insights to users across organizational levels
• Have the ability to conduct independent and integrated analyses of people, processes, technologies, and policies to ensure a whole system approach for measuring clinical and operational outcomes
• Provide VHA with evidence-based information and data analytics to help guide client decisions and program refinements
• Determine the best methodologies and approaches for measuring activities, and their impact on the HRO Journey and Just Culture, to provide a way for VAMC Leadership to monitor, gauge and strategize their own Journey locally
• Contribute to a large program with multiple concurrent workstreams, multiple subcontractors, and focuses on several complex initiatives that address, implement, and apply HRO sustainment across the health system
• Lead and support HRO cultural transformation
• Conduct detailed analyses to draw conclusions and develop pertinent and insightful recommendations
• Utilize critical and analytical thinking skills to assist in determining clients' projects and programs requirements
• Ensure clear communication, organization, and coordination between multiple stakeholders
• Contribute to a collaborative work environment

• Present content that addresses client needs to drive toward a decision and/or validate decisions with client leadership to drive growth and progress

Minimum Qualifications

• Bachelor's degree in a related field
• 8+ years of relevant work experience
• Ability to obtain and maintain a P ublic T rust clearance.
• Legal authorization to work in the U.S.

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Desired Qualifications

• Master's degree in a related field
• VHA experience highly desired
• Thorough understanding of the clinical healthcare environment, including best practices regarding reporting, policies, procedures, systems and culture.
• Knowledge of data warehouse concepts, data structures and reporting
• Strong hands-on analytical, project management and communication skills
• Excellent ability to communicate across most mediums and settings

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.