Program Manager

FAA Location Negotiable Upon Request,; 1 vacancy , United States
Sep 13, 2023
Oct 13, 2023
Full Time

The incumbent serves as a Senior Program Manager responsible for the direction, coordination, implementation, control and completion of project(s), while remaining aligned with the strategy, commitments and goals of the AIR organization.


Serves as a subject matter expert (SME) specializing in the planning and implementation of projects. Assists in defining project scope, goals and deliverable. Defines tasks and required resources; collects and manages project team inputs; manages budget; and allocates project resources under the minimal direction of a manager or executive.

Creates schedules and project timelines, tracks deliverables, monitors and reports on project progress. Serves as a senior representative in the development of new and innovative approaches, methodologies, techniques and process improvements. Implements and manages change, when necessary, to meet project outputs and evaluates and assess results of projects.

Supports AIR workgroups in conducting requirement interviews, analyzing documents, and drawing connections so that organizations are able to develop clear business decisions, and formulates processes, using task and workflow analysis. Evaluates multiple sources to resolve conflicts and differentiates between actual and required user needs, while effectively communicating with internal teams and external organizations to deliver functional requirements. Uses a high-level problem-solving technique that may involve data or systems analysis to determine causal factors to identify and propose solutions. Applies experience and expert knowledge that are applicable to his or her discipline to conduct functional activities for projects/programs that often require the development of new and innovative approaches.

Applies knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/programs/work activities. Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. Often asked to develop new policies, procedures, and approaches that take into consideration FAA policies, Government-wide rules and regulations, and external concerns. May create new solutions and policy interpretations, as situations require. Work typically is reviewed only at completion for success in achieving planned results. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities.

Work activities typically impact directly on the objectives of one or more organizational units, major subdivisions, and/or LOB's/SO's and often impact on the objectives of the FAA. In some specialties, the work regularly affects internal and external customers.

Uses strong analytical reasoning to understand end user's requirements and transforms those into operational application. Develops and recommends approaches to address current and anticipated problems and issues. Works with other divisional representatives to identify and resolve challenging problems or issues that often span across organizational boundaries and have impact on the accomplishment of strategic objectives. Defines and develops internal policies and procedures; predicts potential issues and proposes preventive actions using business analysis techniques.

Communicates with internal and external Lines of Business (LOB). May represent the Branch at meetings to stakeholders presenting reports on progress, as well as, addressing problems and solutions. May act as a principal point of contact to provide advice and guidance on the applications of policies and procedures. Participates on and, at times, leads workgroups that formulate and make recommendations to senior management positions on major projects, policies and issues. Prepares, reviews, and recommends approval of major reports on projects, programs and other work activities for internal and external distribution. Develops and delivers briefings to convey strategic vision and/or organizational policies to internal and external audiences.


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Selection and placement are contingent upon waiver or completion of satisfactory security requirement.
  • Some, all or none of the applicants may be interviewed.


To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the next lower grade level - FV-J band the next lower grade level is FV-I - FG/GS-13.

Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is described as:

Extensive experience in analyzing data and trends, identifying policy considerations and solutions, project management skills, coordinating or managing projects, teams and meetings. Experience working across organizational lines to manage programs and/or projects.

A well-qualified applicant will have experience developing a data strategy and leading data management initiatives.

Qualifications must be met by the closing date of this vacancy announcement.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

This position is not in the Bargaining unit. Some, all or none of the applicants may be interviewed.

Only the following FAA locations will be negotiable. Duty station will determine locality pay.
  • Burlington, MA - 31.05%
  • Fort Worth, TX - 26.37%
  • Des Moines, WA - 29.57%
  • Westbury, NY - 36.16%
  • Hapeville, GA - 23.02%
  • Des Plaines, IL - 29.79%
  • Lakewood, CA - 34.89%
  • Wichita, KS - 16.50%
  • Washington, DC - 32.49%
  • Kansas City, MO - 18.18%
  • Oklahoma City, OK - 16.50%
  • Anchorage, AK - 31.32%
  • Denver, CO - 29.05%

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA


A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.


A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or emailed applications cannot be accepted. Additional documents to supplement your on-line application (e.g. SF-50) should be uploaded to your Aviator application or faxed on or before the closing date of this announcement. Include your name and the announcement number on each of your faxed pages. Please redact all Personally Identifiable Information (PII), such as social security number and date of birth.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.


We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Kelli Cypret


1 (781) 238-7099


1 (781) 238-7283



Federal Aviation Administration
ANE Regional HR Services Branch
1200 District Avenue
Burlington, MA 01803

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

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