Supervisory Engineering Technician

Oklahoma City, OK, United States
Sep 13, 2023
Oct 13, 2023
Full Time

The incumbent serves as a Front Line Manager (FLM) within the FAA Logistics Center (FAALC) Product Services Group. This is a leadership position within the FAA Logistics Center that is designed to ensure the highest quality products and services are provided to Logistics Center customers throughout the FAA, interagency, and worldwide.


The work directed usually includes routine project/program tasks based on established policies, procedures, and guidelines. The incumbent has managerial authority over their organizational segment that provides on-site services required for FAA National Airspace System (NAS) systems, facilities, and other interagency and international customers' facilities operations worldwide.

Managerial duties affect employees in one organizational unit and include: setting priorities; assigning tasks; monitoring and evaluating performance; establishing performance standards; coaching and developing employee capabilities; approving funding for training; approving leave; and taking or recommending corrective/disciplinary action, as appropriate. Provides on-going administrative supervision over personnel including position selections, promotions, hearing and resolving complaints, resolution of grievances, and awards.

The incumbent applies comprehensive knowledge of the technical aspects of the work directed, a detailed knowledge of budget, human resource, and other administrative policies and procedures, and a detailed understanding of the objectives of the organizational unit. FLM duties include providing quality on-site services by managing a group of employees responsible for providing fabrication, testing, inspection, overhaul, repair, and modifications for multiple programs simultaneously. Adjusts staffing levels and work assignments within the unit to accommodate resource allocation decisions made at higher echelons.

Uses assigned budget, staff, and other resources to accomplish project/program objectives. Manages budget and requests additional resources, as needed. Contributes to budget planning process and projects short-term future needs.

Contacts are primarily within the organizational unit/major subdivision with subordinates, peers, and higher-level managers to discuss the status of projects/programs and to share information. In some areas, may also have frequent contact with customers to explain policies, procedures or for other project/program purposes.

Established guidelines, policies, and procedures typically govern work. Resolves routine problems independently but consults with higher-level management when existing guidelines are not available or applicable to complex problems. May be called upon to assist in the development of new policies and procedures.

The incumbent is responsible for maintaining and ensuring products and services are delivered in accordance with the FAALC quality system and customer service initiatives. Individual and organizational performance is typically reviewed periodically by higher level management, often through status reports and organizational performance measures, to ensure timeliness, policy compliance, and alignment with project/program objectives.

This position requires involvement with and access to classified materials involving Customs & Border Protection Law Enforcement systems, projects, programs, files, drawings and data. The applicant will be required to successfully complete a high-risk security level clearance (i.e., Background Investigation).


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)
  • Successful completion of a security investigation may be required.
  • Please review Required Documents & Additional Information.


To qualify for this FV-I (FG/GS-13) position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-H (FG/GS-12) level. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
  • SPECIALIZED EXPERIENCE: Experience leading national service programs staffed with technical workforce teams deployed simultaneously across large geographical areas i.e. the Continental United States (CONUS), and have experience overseeing staff and employees who work with heavy industrial equipment in an industrial setting (i.e. on-site technical field support performing preventative and corrective maintenance, providing emergency restorations on complex electronics systems, and supporting structures). This experience includes allocating resources and infrastructure; directing staff; and customer reporting processes.

Applicants should include examples of specialized experience in their work history.

In addition to the Minimum Qualifications, the following has been determined to be a Quality Ranking Factor for this position. This means well qualified candidates will have demonstrated the following:
  • Quality Ranking Factor (QRF): Well-Qualified candidates must demonstrate experience integrating operational program goals, priorities, values, and financial plans within their resume.


As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA); Quality Ranking Factor(s) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.


1) Some, all or none of the applicants may be interviewed.

2) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website:

3) Position to be filled at I-band level, within AJW-L524.

4) Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted.

5) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

6) Additional information regarding living in Oklahoma can be found at

7) To confirm receipt of submitted documents, please contact Tiffany Jones at (405) 954-4517 or email

8) Position may be terminated, extended or made permanent at any time.

9) Current SF-50 must be submitted before closing date of announcement to determine eligibility.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA


A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.


A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Supplemental documentation, e.g. Transcripts, Notification of Personnel Actions (SF-50) will be accepted in combination with your on-line application. These documents must be uploaded to or emailed to on or before the closing date of this announcement. All submitted documents should reference the announcement number. Current SF-50 must be submitted before closing date of announcement to determine eligibility.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.


We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Tiffany Jones


1 (405) 954-4517



Federal Aviation Administration
AAC Regional HR Services Branch
6500 S. Macarthur Blvd, HQ Room 155
Oklahoma City, OK 73169

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.