Transformation Project Manager

Washington D.C
Sep 12, 2023
Sep 20, 2023
Full Time
General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Marketing Statement

The Transformation Project Manager is a key member of the Transformation Office team. This role will assist in implementing our strategic transformation plan, delivering on high-profile initiatives to improve agency economic efficiency. This position will focus on the enterprise side of change for transformation initiatives that impact business processes, systems and technology, and organization structures. This position works closely with senior organizational leaders to develop, facilitate, and implement transformational change.


  • Bachelor's degree in business, Engineering, Planning, Data Science, Public Administration, or a related field

  • Minimum of seven (7) years of work experience (including internships) performing Data science, business analysis, or project management related work activities, to include a minimum of three (3) years of demonstrated experience in project management in a large organization

  • N/A

  • Project Management Professional (PMP) Certification
  • Master's degree in science, Public Administration or Business Administrati

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.


The Transformation Project Manager is a key member of the Transformation Office team. The incumbent assists with implementing the Your Metro the Way Forward strategic plan. The incumbent leads the implementation of, and/or supports high-profile initiatives to improve agency economic efficiency, service quality and overall performance aligned with the vision, strategy and goals of the Authority. General duties include, but are not limited to, identifying and scoping key business challenges across the organization, managing and coordinating strategic projects, building relationships across departments to facilitate collaboration, gathering and analyzing quantitative and qualitative data to identify business process improvement opportunities, supporting and monitoring the implementation of recommendations, and communicating this process and the findings across the organization. Specific duties include: (1) supporting & coaching for major cross-functional improvement projects, (2) data analysis, (3) facilitating process improvement opportunities, (4) leading and developing agile project teams, (5) building collaborative partnerships within & outside Metro, and (6) leading the development of reports & strategic decisions.

  • Leads the design, management, coordination and control of major departmental business improvement projects that deliver economic efficiencies, and improve productivity, safety and performance in delivering our Strategic Transformation Plan.
  • Oversees and manages the Transformation Office's strategic approach to data analysis and designs, coordinates, and performs advanced data analysis. Ensures that the Transformation Office, the entire Metro organization, and public stakeholders are informed of key metrics. Tracks the implementation and progress of the strategic transformation plan.
  • Proactively examines existing operating and administrative processes and identifies opportunities for improvement throughout Metro. Simplifies and improves the ways Metro works and ensures comprehensive implementation of strategic transformation plan principles.
  • Builds and manages multiple Agile project teams comprised of internal Metro and external partnering and contractor personnel. Facilitates implementation of strategic goals for improved cross-functional collaboration & communication, and improved processes and outcomes across Metro. Establishes collaborative partnerships with internal and external partners to build the capacity and capabilities of the Transformation Office. Delivers effective solutions to critical business problems.
  • Regularly produces analytical reports (including the annual Transformation Report) that equips the Transformation Office to make evidence-based, strategic decisions and provide insight into the progress made towards implementing the strategic plan.
  • Supports the Director to plan, coordinate and oversee the department's overall administrative, financial, and operational activities, procedures and staff.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report.


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law. This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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