Information Technology Specialist (Applications Software)

Summary

As a senior IT Specialist, you will work collaboratively with program offices and perform complex technical assignments to design, develop, test and implement system enhancements and new systems to meet emerging business requirements. Duties include analyzing and integrating business and IT requirements for software, hardware, and infrastructure; researching technologies and technology trends; conducting studies; performing alternatives analyses; and managing software development projects.

Duties

As a Information Technology Specialist, you will:

• Perform complex analytical work for the design, development, and implementation of advanced software solutions, with authority and responsibility to direct development, acquisition, integration and transition-to-production tasks and activities.
• Collaboratively work with customer organizations to define business requirements, translate business requirements into system requirements and to perform requirements analyses to identify technology solutions.
• Apply technology management principles to adapt IT methods to a variety of situations to perform highly technical and analytical work pertaining to the planning, development, integration, and/or modification of systems/applications, including market research for software solutions.
• Provide assessment, oversight, and technical direction of integrated activities performed by contractors throughout the systems life cycle and serve as a technical advisor for the development of solutions, with authority and responsibility to direct their tasks and activities.

The ideal candidate for this position is a highly motivated, technically skilled IT Specialist with experience in iterative software development methodologies, requirements development and analysis, and implementation of cloud-based solutions. He/she is analytical, committed to providing high-quality products and services, possesses strong interpersonal skills and has a proven track record of working collaboratively with program offices and stakeholders to assess business requirements and deliver cost-effective technology solutions that may range from custom-developed software applications to low-code solutions to software-as-a-service cloud solutions. He/she also has experience in various technologies, platforms, frameworks, and tools relevant to solutions which include a strong grasp of programming languages, cloud computing services, databases, networking, and security. They also keep abreast of technology trends; software development techniques, languages and best practices; and government sector technology innovations. He/she is highly adept at in designing complex, scalable, and reliable systems. This involves the ability to create architecture blueprints, appropriate technologies selection, and make informed decisions about impact on the ecosystem. The candidate will have experience in major cloud platforms (such as AWS, Azure, Salesforce) and services to leverage cloud resources to build scalable and resilient applications.

Requirements

Conditions of Employment

• You must be a U.S. Citizen and eligible for consideration.
• You must meet specialized experience to qualify.
• Required documents must be submitted by the closing date.
• Submit application and resume online by 11:59 PM EST on the closing date.

CONDITIONS OF EMPLOYMENT:

• SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service.
• PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection.
• GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only.
• PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed).
• TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
• DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed).
• TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency's telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position.

Qualifications

To meet the minimum qualifications for this position, you must meet the specialized experience requirements. You will be asked a few questions as part of your application but make sure to verify how you meet this experience in your resume or you may be deemed ineligible.

To qualify for the GS-13, you must have at least one year of experience equal or equivalent to the GS-12 and it must include:

• Experience planning and managing IT projects (e.g. developing plans and schedules, estimating resource requirements, defining milestones and deliverables, identifying and managing risks, instituting performance metrics, and/or evaluating and reporting project status) for software applications.

To qualify for the GS-14, you must have at least one year of experience equal or equivalent to the GS-13 and it must include:

• Experience evaluating business needs, developing technical alternatives, and providing recommendations; and
• Experience planning, managing, and/or leading IT projects (e.g. developing plans and schedules, estimating resource requirements, defining milestones and deliverables, identifying and managing risks, instituting performance metrics, and/or evaluating and reporting project status) for software applications.

You cannot qualify on education at grades GS-12 and above for this series, you must meet the specialized experience for the grade, which is cited above.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): For job series GS-2210 experience must be IT-related and demonstrate each of the following four competencies:

1) Information Technology Program Management - Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance).

2) Technical Competence - Performs complex analytical work for the design, development, and implementation of advanced software/applications, Functions as a technical authority for alternatives analysis. Knowledge of the principles, methods, and tools for analyzing and developing software test and evaluation procedures.

3) Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately.

In addition, for this position your qualifications will also be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following two areas:

1. Technical Skills - Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.
2. Program/Project Management Skills - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For additional information, please refer to the OPM qualifications standard for the GS-2210 series: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/

All applicants must meet all qualification requirements by the closing date of this announcement.

Additional information

This announcement may be used to fill additional positions if similar vacancies occur within 90 days of the issue date of the referral certificate.

Qualified CTAP/ICTAP candidates receive priority and will be referred to the hiring manager.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

To compete with U.S. Citizens: If you meet the qualification requirements, your application will be placed in one of two categories: Qualified and Well Qualified which is based upon your responses to the vacancy questions. Within these categories, applicants eligible for veteran's preference that have provided supporting documents will receive selection priority over non-veterans. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position.

To compete with other competitive status government employees: If you meet the qualification requirements, your application will be scored based upon your responses to the vacancy questions. The top rated applications will be reviewed for the quality of your experience, education and training relevant to the position. If referred, all relevant documents including performance appraisals and awards submitted with your application package will be forwarded to the hiring official for review.

Eligible Federal employees also seeking consideration for noncompetitive reassignment for this position must indicate interest in the assessment. Noncompetitive federal candidates must have competitive status on a SF-50, meet minimum qualifications, have served at the same grade or higher, and held or exceeded the promotion potential of this position.

All applicants: Your application will be rated on the extent and quality of your experience, education and training relevant to the position. The answers you select in the on-line process must be substantiated in your application package. If upon review, it is determined that your described work history, competencies, and/or supporting documents do not support your answer choices, your application may be updated on your behalf or you may not be referred to the selecting official. Please ensure that your work history provides enough details to support your answers. The Automated Staffing Office is ultimately responsible for determining your final rating.

You may preview questions for this vacancy.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

RESUME - All applicants must provide a resume created within USA Jobs Resume Builder, that shows relevant experience, education and support the required specialized experience. Formatted resumes can by uploaded later in the application process.

PERFORMANCE APPRAISALS/INCENTIVE AWARDS: If applicable, performance appraisals and/or Incentive award documentation may be submitted and forwarded to the selecting official in consideration of your application. To receive credit, submit a recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable (do not submit a performance plan) and/or incentive award documentation dated within the last 18 months (i.e. performance awards, special act or achievement awards, quality step increases, etc.).

VETERANS: Your last DD214 (member 4 copy), Certificate of Release or Discharge From Active Duty, that shows the type of discharge and all dates of active duty is required to verify your eligibility.

• If applying to a vacancy opened to all US Citizens under category rating and wish to be considered as a preference eligible, you need to submit a copy of your DD214 (member-4 copy).
• If claiming preference eligibility as a disabled veteran, you must submit proof of entitlement of this preference which is normally a valid letter from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. An SF-15 is desired, but not required.
• If applying to a vacancy opened Status and you are requesting consideration under Veteran's Employment Opportunity Act (VEOA) (https://www.fedshirevets.gov/job/shav/#veoa), you need to provide a copy of your last DD214 (member-4 copy), which verifies your military service dates, reason for separation, OR certification of separation that shows a discharge date within 120 days of the closing of this announcement, and eligibility for consideration under the Veterans Employment Opportunity Act.

FEDERAL APPLICANTS: You must submit SF-50(s) that verify your highest competitive grade, full performance level, and eligibility as a federal applicant. DO NOT submit an award SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. We recommend submitting your last promotion SF-50 or within-grade increase SF-50. Pay adjustment raise SF-50s for the current year will not support the 52 weeks' time-in-grade requirements. https://www.usajobs.gov/Help/working-in-government/service/SF-50/

NON COMPETITIVE APPLICANTS: If requesting concurrent consideration for Non-competitive (NC) appointment eligibility, you must provide the appropriate SPECIAL APPOINTING AUTHORITY DOCUMENTS, such as PCS orders (military spouse) describing move & marriage certificate; letter from VA or DD214 describing 100% disability of spouse; letter from State Vocational Office certifying disability (schedule A), etc. For more information, visit military spouse NC appointments or Persons with Disabilities NC appointments.

DISPLACED EMPLOYEES: If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency CTAP program (ICTAP), you must meet the well qualified standards for this vacancy (meeting minimum requirements for position and scoring at least an 85) and provide all of the following documents:

• your most recent performance appraisal,
• the proof of eligibility letter from the Agency, and
• your most current SF-50, displaying current series and grade.

Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition.

Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must submit a complete application package (including resume, vacancy questions and supporting documents) no later than 11:59 (EST) on the closing date of the announcement.

• To begin, click the "Apply Online" button on the job announcement posting.
• Follow the directions to register, submit all required documents and complete the assessment questionnaire.
• You may review your saved application(s) at https://my.usajobs.gov.

If you are having difficulty applying online, please contact the DOT Automated Staffing Office via email at: Transjobs@dot.gov

Agency contact information

Automated Staffing Office

Phone

000-000-0000

Email

TRANSJOBS@dot.gov

Address

DOT, FEDERAL HIGHWAY ADMINISTRATION
Submit Application and Documents Online
1200 New Jersey Ave SE / HAHR - 50
Washington, District of Columbia 20590
United States

Next steps

You may check your application status by logging into USAJobs.com. (Select "My USAJOBS" and click "Applications"). Within two weeks of the closing date, a Human Resources Specialist will evaluate your application. Ratings will be determined based on the documents and information received by the closing date. Qualified candidates will be assigned a category, not including points that may be assigned for veterans' preference. If the vacancy is advertised under status, your application will be scored on a scale between 70 - 100. The most highly qualified candidates are then referred to the hiring manager for further consideration. If the vacancy was advertised under category rating, then the appropriate veteran's preference will be applied. If you are selected for an interview, the hiring agency will contact you directly. Once the position is filled, we will notify all applicants of their final status.