Data Privacy Program Manager

Capital One
New York, New York, United States
Sep 10, 2023
Oct 10, 2023
Full Time
11 West 19th Street (22008), United States of America, New York, New York

Data Privacy Program Manager

Capital One is seeking a Program Manager to oversee data privacy compliance. This position requires experience working in data management or project management, and will require partnerships with a broad set of leaders and stakeholders to identify existing and potential emerging data privacy risks in a collaborative environment. This position will play a critical role in managing and strengthening Capital One's compliance to data privacy regulations.

  • Overview of Data Privacy Program Manager Role
    • Serve as the first point of contact for privacy operations, inquiries and concerns
    • Guide the business on implementing the privacy program
    • Collect and provide privacy-related metrics
    • Facilitate privacy-related information sharing with the business
    • Coordinate with the business as needed to align ongoing privacy matters
    • Support continuous improvement of data privacy practices

  • Program Manager competency expectations
    • Solutions-oriented
    • Autonomous problem solver
    • Can drive delivery across multiple stakeholders
    • Organized
    • Learning mindset

  • Understand the responsibilities for applicable privacy processes
    • Provide oversight, support and inputs from requests and other stakeholders involved in processing requests, monitor requests and inform requestors of updates and (or) changes and completion to their requests.
    • Support the business in identifying new or changing business processes processing personal data, coordinate working sessions with required stakeholders to initiate and monitor completion of appropriate assessments, and serve as an initial point of contact for immediate team members, including product and tech, during privacy-related risk mitigation activities and solution builds

  • Lead the Data Management Advisory Board - a cross functional team to ensure that business teams accessing personal data adhere to data management principles in a way that enforces consistency and scalability across current and future use cases.

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 3 years of project management experience
  • At least 3 years of relationship management experience
  • At least 3 years of experience partnering with senior stakeholders across different business functions

Preferred Qualifications:
  • 2+ years of experience working within a data privacy program, privacy policy, security compliance program management
  • Experience with global data protection law and associated frameworks such as GDPR
  • 4+ years of experience partnering with senior stakeholders across different business functions
  • 4+ years of experience in financial services or consulting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).