Business Analyst I

Job Announcement

Provides direct support to the technology of the Early Childhood Programs and Services/ Office for Children automated case management and Minute Menu systems used by the Community Education and Provider Services (CEPS). Manages the resource and referral components of the Early Childhood Programs and Services/Office for Children information system. Assists in the management of data related to permitting of child care providers and their participation in the USDA Food Program. Provides computer training, technical assistance and coaching to staff. Participates in new system development and testing. Facilitates staff information technology issues, identifies and resolves computer-related problems. Creates reports to address customer, management, and staff request and performs related work as required. Works u nder supervision of the Business Analyst II.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Provides support in administering a complex automated systems;
• Ensures information and reports produced by the system are accurate and valid;
• Performs data integrity checks;
• Notifies technical staff of any problems or errors;
• Integrates data from various sources into the system;
• Monitors system activity and reports problems;
• Tests and analyzes all new interfaces into the system and reports problems;
• Creates and distributes reports;
• Assists agencies in correcting errors;
• Provides assistance and training to system users;
• Assists in analyzing, developing, implementing, and maintaining applications to meet the needs of users;
• Assists with product evaluations and product implementation;
• Assists in the development and dissemination of information alerting staff to new IT-related administrative procedures or services;
• Assists in identifying business needs and business process improvement;
• Participates in planning for future IT solutions;
• Attends training workshops, product demonstrations, conferences, and technical briefings;
• Stays abreast of technology changes;
• Provides assistance to other staff as needed.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Some knowledge of business operations, processes, and procedures;
• Some knowledge of the capabilities of information technology software, hardware, and network communication technology;
• Some knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;
• Some knowledge of effective processes, methods, and techniques to analyze and evaluate business operations;
• Ability to analyze and evaluate administrative processes and procedures for automation purposes;
• Ability to conduct research into new information technology;
• Ability to train employees in the use of hardware and software;
• Ability to prepare user manuals;
• Ability to translate technical terminology into terms understandable to management and employees;
• Ability to establish and maintain effective business relationships.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus six months of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• Experience in child care administration.
• Familiarity with Community Education and Provider Services (CEPS), Office for Children (OFC), and Neighborhood and Community Services programs.
• Experience with relational database concepts and structures, data extraction, Crystal reports, SQL reporting and Microsoft Office.
• Ability to explain technical terms and processes to staff and the public using non-technical language.

PHYSICAL REQUIREMENTS:
Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

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