Assistant Systems Manager (business Analyst Ii)

Job Announcement

Directs and oversees the daily circulation transactions on the Fairfax County Public Library's (FCPL) integrated library system (ILS). Manages FCPL's public and staff computer related projects, including personal computer replacement, express checkout, time, and print management and point of sale systems. Assists with planning, troubleshooting, and implementing new and existing library technology related projects. Supervises information technology staff. Serves as back-up to Systems Manager. Performs other duties as may be assigned to further the goals and objectives of FCPL.

This job announcement may be used to fill future vacancies.

Schedule: Occasional overtime may be required.

To learn more about a career with Fairfax County Public Library, watch our video " Library Staff Share Why They Love Working at the Library "

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Analyzes business operations;
• Studies, researches, and conducts cost/benefit studies evaluating existing or proposed systems;
• Assists in the preparation of short- and long-range information technology plans;
• Prepares performance measure reports;
• Conducts discussions with agency representatives to review, evaluate, and analyze existing systems;
• Defines problems and information processing requirements;
• Recommends procedural and operating improvements;
• Identify needed automation support;
• Administers specialized departmental systems; performs day-to-day maintenance of systems;
• Identifies and tests system enhancements;
• Evaluates system performance and makes recommendations for increased efficiency;
• Identifies business needs and business process improvements;
• Represents the agency in new system implementation;
• Participates in the evaluation of design elements;
• Assists technical staff in developing and preparing system design documents;
• Develops, conducts, and coordinates acceptance testing;
• Advises technical staff in designing systems outputs and formats;
• Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
• Acts as intermediary between users and technical staff to resolve problems;
• Participates in developing user training manuals;
• Provides training to users;
• Coordinates and oversees maintenance and inventory of agency hardware and software;
• Works closely with agency IT technical staff;
• Develops and provides technical briefings for staff on new services and system components;
• provides technical support and training to users of installed software;
• Attends training workshops, product demonstrations, conferences, and technical briefings;
• Stays abreast of technology changes;
• Provides assistance to other staff as needed;
• Serves on committees and task forces and undertakes special projects as assigned.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of departmental operations, processes, and procedures;
• Knowledge of capabilities of information technology software, hardware, and network communication technology;
• Knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand alone environments;
• Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
• Ability to analyze and evaluate administrative processes and procedures for automation purposes;
• Ability to conduct research into new information technology;
• Ability to train employees in the use of hardware and software;
• Ability to prepare user manuals;
• Ability to translate technical terminology into terms understandable to management and employees;
• Ability to establish and maintain effective business relationships.

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus, two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform, or a related system.

PREFERRED QUALIFICATIONS:
One to two years of experience with integrated library systems (ILS), self-checkout systems, time and print management systems OR point of purchase systems. Supervisory experience. Strong customer service skills and experience managing multiple priorities, tasks and managing projects with competing deadlines, and operating in a team environment with shared responsibilities. Must have a high level of interpersonal skills and the ability to successfully collaborate with team members.

CERTIFICATES AND LICENSES REQUIRED:
Driver's license (required)

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and driving record check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:
Physical requirements are applicable to all duties. Ability to input, access, and retrieve information from a computer. Ability to lift up to 15 lbs. Must communicate with others.
Ability to operate a motor vehicle. Ability to travel to various locations throughout and outside Fairfax County to provide coverage, attend meetings and trainings. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview; may include exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

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