Principal Associate, Learning Experience Designer - Leadership Development

Capital One
Richmond, Virginia, United States
Sep 08, 2023
Sep 20, 2023
Full Time
West Creek 2 (12072), United States of America, Richmond, Virginia

Principal Associate, Learning Experience Designer - Leadership Development

At Capital One, you'll notice a unique culture of enthusiasm, collaboration, innovation and agile creation happening on a routine basis. We have managers who believe we are humans first and support living your best life while achieving amazing things at work.

As part of the Enterprise Learning & Development team, you will work closely with business leaders and HR staff to consult, design, develop, deliver, manage and analyze learning experiences for people leaders at Capital One. You will play a critical role in making sure our learning experiences are designed with user and business objectives in mind. We hope this sounds like your dream team; it's ours, and we worked hard to create and maintain it. We are looking to add a talented individual to our team to help us build pivotal, career-defining leadership experiences.

Roles and Responsibilities
  • Consult with business clients to uncover learning and performance needs for people leaders across the enterprise; recommend and prioritize targeted learning solutions based on rigorous consulting
  • Leverage human-centered design principles to build innovative, non-traditional learning experiences that improve leadership capabilities
  • Create robust measurement and evaluation frameworks to capture the impacts of initiatives on overall performance and organizational effectiveness
  • Partner with diverse teams within Capital One to align learning efforts to various organizational imperatives
  • Develop digital learning content including slide decks, job aids, ; includes creation and editing of training materials
  • Identify performance gaps and determine the cause in order to recommend the most appropriate learning solutions
  • Manage relationships with vendors and third parties as required
  • Project Management as required

"We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the qualifications to apply for this role."

Basic Qualifications
  • High School Diploma, GED, or equivalent certification
  • At least 3 years of experience in Training Design or at least 3 years of experience in Development Delivery or a combination
  • At least 2 years experience developing learning solutions using industry standard eLearning development tools including, but not limited to Articulate 360, Adobe Captivate, Elucidat
  • At least 2 years of experience in vendor management
  • At least 2 years of experience in client consulting

Preferred Qualifications
  • At least 4 years of experience building learning solutions for People Leadership in a corporate environment
  • At least 4 years of experience in client consulting
  • At least 3 years of experience in Project Management
  • At least 3 years experience developing learning solutions using industry standard eLearning development tools including, but not limited to Articulate 360, Adobe Captivate, Elucidat

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).