Manager, Product Management - Card Inbound Payments

Capital One
McLean, Virginia, United States
Sep 03, 2023
Oct 03, 2023
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Management - Card Inbound Payments

Paying a card or an auto finance bill is one of the most fundamental yet critical interactions we have with our customers. Given the impact of payment decisions on a customer's financial health - and the emotions inherently tied to this behavior - there is a ripe opportunity to enhance our underlying technology for the sake of radically improving our customer experience across the Enterprise

As a Product Manager on the Inbound Payments team, you will be accountable for creating and delivering upon a strategic agenda for a core Payments' product that drives meaningful progress for our customers and our business. In this capacity, you will set a product vision, establish key performance indicators, develop a technology roadmap, and work with cross-functional teams (design, analytics, technology, operations, risk, etc.) to deliver well-managed and sustainable features that bring that vision to life.

Specific responsibilities include, but are not limited to:
  • Communicates the Payments Roadmap and Vision to the technology team
  • Acts as the voice of the business and customer for the team
  • Incorporates design thinking and analytics to inform product design
  • Ensures a healthy backlog by regularly grooming intent with the team
  • Prioritizes the Product Backlog to maximize on business and customer outcomes
  • Defines acceptance criteria for work and accepts user stories
  • Supports team with escalation and resolution of impediments

    Basic Qualifications:
    • Bachelor's Degree or military experience
    • At least 3 years of experience in digital product management

    Preferred Qualifications:
    • MBA or Master's degree
    • 3+ years of experience translating business strategy and analysis into consumer facing digital products
    • 3+ years of experience in Agile product management

    At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

    The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    New York City: $160,200 - $182,800 for Manager, Product Management

    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

    This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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