Voice Data Engineer

Andrews Air Force Base, Maryland
Sep 01, 2023
Sep 26, 2023
Full Time
Responsibilities & Qualifications

  • Responsible for circuit restoration, fault isolation, quality control testing, trend analysis, performance monitoring, and status reporting.
  • Performs operational technical control functions on critical circuits using digital and analog test equipment.
  • Prepare operational reports as necessary.
  • Plans and implements physical connections on frames, patch panels, cabling, and equipment by making cross connects and building connectors.
  • Maintains associated labeling and circuit records.
  • Responsible for developing and implementing standard operating procedures for station operation.
  • Ensure that staff members are trained to provide full service in accordance with standard DISA tech control procedures.
  • Develops and maintains contingency/restoral plans.
  • Ensures proper operation of equipment and associated cryptographic systems. Ensures communications security (COMSEC) processes are followed in accordance with current regulations.
  • Coordinates circuit actions with circuit management office.
  • Prepares Authorized Service Interruption requests. (Selected applicant will be subject to a government security investigation and must meet eligibility requirements for access to classified information).

  • Bachelors degree and 4+ years of prior relevant experience or a Masters degree with 2+ years of prior relevant experience, additional years of experience will be accepted in lieu of a degree.
  • Possess an active Secret security clearance with ability to obtain TS/SCI.
  • Current DoD 8570 baseline certification for IAT II (one of the following: GSEC, Security+, SCNP and SSCP certifications)
  • Must be familiar with DISA operations circulars, DOD circuit actions, and TSO/TSR processing requirements.
  • Must be familiar with NSA approved encryption devices and communications security processes and procedures.
  • Experience with circuit history folders, master station logs, trouble tickets, FACIT software.
  • Experience in writing standard operating procedures for tech control facilities.
  • Must possess excellent communication skills, written and verbal.

  • Successful completion of technical training associated with operations and maintenance of a Tech Control Facility equivalent to that required for US military (e.g., AFSC 3C2X1, MOS 31P, or NEC2318), or equivalent civilian training and work experience in the same or similar civilian environment.
  • Experience in managing tech control operations.
  • Familiarity with maintenance of circuit, equipment and systems records files and diagrams.
  • Implementation of Telecommunications Service Orders.


We are seeking a Voice Data Engineer to join our team supporting AFNCR at Joint Base Andrews, MD(JBA)/Joint Base Anacostia Bolling, VA (JBAB).

The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here .

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

  • Establish Focus
  • Change Management
  • Develop Others
  • Oral Communication
  • Written Communication
  • Interpersonal Awareness
  • Build Relationships
  • Analytical Thinking
  • Conceptual Thinking
  • Strategic Thinking
  • Technical Expertise
  • Initiative
  • Foster Innovation
  • Results Oriented
  • Teamwork
  • Customer Service


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Location: Joint Base Andrews, MD (JBA), Joint Base Anacostia Bolling, VA (JBAB)
  • Type of environment: Office
  • Noise level: (Low, Medium, High)
  • Work schedule: Dayshift; core support hours are 0600 -1800
  • Amount of Travel: up to 10%


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.



Clearance requirement: Active Secret clearance with ability to obtain TS/SCI


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.

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