Airport Lounge Design Manager

4 days left

Capital One
McLean, Virginia, United States
Aug 31, 2023
Sep 30, 2023
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Airport Lounge Design Manager

The Airport Lounge Design Manager will lead the design management of airport lounge design projects, including innovative hospitality concepts, experiences and branded environments driving execution and timelines. This is a highly collaborative position with many stakeholders involved internally and externally. You will be joining a dynamic, highly skilled, and forward-thinking team that you will need to complement and challenge.

The ideal candidate must have extensive experience in hospitality and retail design, with some exposure to the food and beverage industry. Airport and aviation experience is preferred. The Airport Lounge Design Manager will be responsible for ensuring that the design and experience aligns to customer experience strategy and priorities and must demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with multiple parties involved.

This position will report to the Airport Lounge Design & Construction Program Lead and will interact with senior leadership within the organization.

Key Responsibilities:
  • Design and management of Airport Lounge business development opportunities, including ownership of the initial design phase, collaboration and management of outside design and technical firms, and management of the Request for Proposal Qualifications (RFP) process.
  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.
  • Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
  • Prioritize and manage multiple projects with competing deadlines
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
  • Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.
  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Forge relationships with key stakeholders to ensure delivery of commitments

A great candidate will have:
  • Ability to confidently and clearly communicate design ideas to the leadership team and cross-functional stakeholders.
  • Understanding of construction means and methods, cost, and milestones.
  • Proficiency in construction drawing, documentation and oversight
  • Work on large-scale complex, cross-departmental projects that have a direct impact on the company
  • A strong portfolio of sketches, works in projects and finished projects

This role will require 20-30% travel.

Basic Qualifications:
  • Bachelor's degree or Military Experience
  • At least 7 years interior design or architecture or retail design work experience within the hospitality industry
  • At least 7 years of experience working with AutoCAD & Adobe Creative Suite, Photoshop, InDesign, SketchUp, and Illustrator.
  • At least 3 years of experience in vendor management or relationship management
  • At least 3 years of experience working with and sourcing architectural materials, furniture, fixtures and equipment

Preferred Qualifications:
  • Master's degree in Interior Design or Architecture
  • NCIDQ or AIA certification
  • At least 3 years of experience managing all phases of interior design from concept through construction administration

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, Project Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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