Senior Business Process Analyst

4 days left

Quantico, VA
Aug 31, 2023
Sep 30, 2023
Full Time
Location: Quantico, VA


IntelliBridge is an award-winning national security company looking for a Senior Business Process Analyst to support a federal agency by providing business process analysis and supporting process improvement initiatives to meet the needs and support the missions of the agency.

As a direct employee of IntelliBridge, you would receive a benefit package that includes health/dental/vision insurance coverage, 401K with company match, PTO & paid holidays, and annual tuition/training assistance. For more information, please visit our website.


  • Active TS Required

Required Responsibilities/Duties:
  • Ten plus years’ experience with a proven record of success in business process analysis and process improvement initiatives.
  • Advanced knowledge in process development, business process reengineering, and performance improvement methodologies.
  • Ability to apply process improvement and reengineering methodologies and principles to conduct process modernization projects.
  • Advanced experience in process mapping, data analysis and project management
  • Ability to analyze business and technical processes to formulate and develop new and modified business information processing systems.
  • Represent business stakeholders to define functional requirements and business cases for the process improvements and technology developments.
  • Coordinate between multiple project teams to ensure enterprise-wide integration of reengineering efforts.
  • Advanced ability to organize data from multiple sources and turn large data sets into meaningful, actionable information.
  • Advanced ability to use data visualization to tell a clear and compelling insight.
  • Advanced ability to analyze and interpret complex documents and implementation plans.
  • Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
  • Collaborate with stakeholders across processes, facilities, locations, units, and levels (staff to executive) to gain an understanding of business objectives, facilitate defining measurement solutions and implement business processes and techniques that drive performance.
  • Provide analysis to create a story with themes that clearly show issues and required actions that will improve performance.
  • Recognize data variances and trends, research causal factors and recommend possible solutions.
  • Support initiatives that track process adherence and performance to improvement plans, including, but is not limited to, the implementation of key performance indicators (KPIs), service level agreements (SLAs) and dashboards to monitor process and drive accountability.
  • Research best business practices within and outside the organization to establish benchmark data.
  • Analyze and measure the effectiveness of existing business processes.
  • Determine how new information technologies can support reengineering business processes.
  • Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines.
  • Prepare and analyze management and site-specific reports to meet the needs of program stakeholders, increase risk awareness, and support decision making.
  • Complete change management assessments and change management strategies.
  • Create actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan.

Required Qualifications:
  • Bachelor’s Degree in either business, computer science, project management, information technology, or a related field.

Preferred Qualifications:
  • Advanced degree in a business or technical field preferred.
  • Demonstrated leadership experience is a plus.
  • Strong facilitation skills and process-driven analytical skills.
  • Strong ability to manage multiple efforts simultaneously.
  • Strong verbal and written communication skills.
  • Strong leadership skills and coaching/mentoring skills.
  • Strong business acumen and detail oriented.
  • Strong critical thinking skills and a quick learner.
  • Strong presence and ability to interact with senior and executive management on a regular basis.
  • Accredited in Lean, Six Sigma, or other process improvement technologies.
  • Demonstrated facilitation skills and process-driven analytical skills.
  • Ability to participate on multiple efforts simultaneously.
  • Excellent verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and management on both the business and IT sides.
  • Software Skills: MS Visio, MS Excel, MS Power Point, MS Word, MS Visio, and Atlassian.

About Us:

IntelliBridge delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients.

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