Credentialing Assistant

Job Summary

Aptive is seeking a C redentialing Assistant to support ICE Health Services Corps (IHSC) . IHSC's mission is to provide medical care to maintain the health of individuals in the custody of ICE . IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities . The C redentialing Assistant at Aptive will play a key role in providing this support to IHSC and achieving their mission.

This position requires on-site hybrid support at our client location.

Primary Responsibilities

• Responsible for all functions related to healthcare worker and other contractor staff credentialing, re- credentialing and privileging in accordance with regulatory/compliance guidelines as well as IHSC requirements.
• Responsible for obtaining and verifying credentials, certifications, state licensures, and other professional credentials as well as maintaining on-going checks to ensure that all credentials remain current.
• Responsible for the accuracy and integrity of the credential/privileging files, whether in hard copy or electronic form.
• Initiates and follows through on all aspects of the credentialing process, including initial and re-credentialing, for all healthcare and other staff as needed.
• Prepares and generates healthcare worker and other staff credentialing/privileging packets and provides guidance to ensure timely completion.
• Conduct various background checks from a wide variety of sources as needed to verify the credentials and suitability of candidates, including but not limited to: NPDB, OIG/GSA, National Sex Offender Registry, and the National Student Clearinghouse.
• Maintains new hire as well as on-going credential files for IHSC staff, and makes them accessible as needed . Ensure they contain evidence of all certifications required , including training requirements.
• Responsible for updating and maintaining the currency of all credential files. Verify that annual or other training/licensure is completed on a timely basis, and that credential files are updated to reflect the current status of all staff
• Produce monthly and ad hoc reports to identify any missing data or credentials, any credentials/certifications that are lapsing, and the status of employees' credential files
• Verify/ validate employment experience, education, licensure, residency and other training, specialty board certification or current eligibility, and any other information from a resume, curriculum vitae, etc. as needed.
• Document all work performed to ensure that all information is properly recorded and tracked
• Works closely with vendor recruiting staff as needed to provide updates on the status of activities and notify them of the outcome of research.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's degree required .
• One year cre d entialing e x perie n ce, preferably in the m edical/healthcare environ m ent.
• Experience in auto m ated crede n tiali n g syste m s .
• Certified Provider Credentialing Specialist (CPCS) by the National Association Medical Staff Services.
• Knowledge of the credentialing and privileging process, requirements and scope of practice.
• Ability to manage multiple tasks, to prioritize needs and expedite credentialing upon request.
• Strong communication skills with a focus on customer service.
• Ability to work in a multi-cultural and multi-lingual environment.
• Ability to adapt to sudden changes in schedules and flexibility in work requirements.
• Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with co-workers and other stakeholders.
• Ability to establish and maintain positive working relationships in a multidisciplinary environment.
• Ability to navigate in an electronic work environment including web based research, training and communications.
• Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
• Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Ability to obtain and maintain a government security clearance as required for the position

Desired Qualifications

• Previous experience supporting a federal program, experience with IHSC highly desired
• P roject management experience
• M ilitary veterans are encouraged to apply

Client Information

IHSC's mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards . The Agency is committed to providing healthcare services to protect the nation's health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.