Senior Business Analyst - Enterprise Consumer Product Strategy & Analytics

Capital One
McLean, Virginia, United States
Aug 25, 2023
Sep 23, 2023
Full Time
Center 3 (19075), United States of America, McLean, Virginia

Senior Business Analyst - Enterprise Consumer Product Strategy & Analytics


We are looking for an exceptional and innovative individual to join Capital One's Enterprise Consumer Product Strategy team that is defining and leading the company's transformation into a great information and software company. As a Senior Business Analyst for this high impact team, you will focus on raising the bar for credit risk management of our digital products and platforms (Capital One mobile app, website, marketing tech stack, consumer identity, consumer data, etc.), combining credit risk analysis with product strategy to enable our products to continue delivering great value to our customers in a well managed way. In addition there will be opportunities to shape overall strategy and analyze in-market products to find new areas for investment.

This team thinks strategically about our customers' holistic digital and financial engagement while exploring product improvements and new product ideas. This position will afford the right candidate extraordinary opportunities to push forward Capital One's digital transformation, creating new opportunities at the intersection of technology and financial services.

This is a high-impact and rewarding strategy and analysis role, where you get to work with some of the most forward-leaning and innovative leaders in the industry to define our company's future direction. An ideal candidate for this role is constantly seeking to understand the nuance of our customers' behavior and needs, excels in isolating signals from noise and communicating complex concepts in compelling and actionable ways to senior audiences, and adept at thinking through credit implications of key product and messaging decisions.


• Develop and implement analytical credit frameworks to monitor and optimize the concrete impact our initiatives are having on key business results

• Assess key credit risks and opportunities within our products and platforms.

• Shape governance programs that impact and add rigor throughout the entire organization.

• Drive and support a range of strategic initiatives, partnering with both business, technology, product, and marketing stakeholders.

• Identify and analyze various data sources to understand customers' behaviors and needs.

• Package strategic and analytical insights into clear, concise and "executive-ready" presentations.

• Communicate findings to senior management and to the broader organization, influencing upwards and laterally to drive organizational change and alignment.

• Ensure that our recommendations are driven through to implementation, by providing thought leadership and, when necessary, stepping in to lead execution.

Ideal candidates will possess:

• Experience in credit thinking, deep analytics, and strategic storytelling within Capital One.

• Best-in-class analytical capabilities: top-notch quantitative, problem-solving, and conceptual skills.

• Strong interpersonal, leadership, and communication skills (including Google Slides).

• High motivation and self-direction, taking personal ownership for results and professional development.

• Ability to handle multiple tasks simultaneously and to prioritize, thriving in a fast-paced, collaborative environment.

Basic Qualifications:

• Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 1 year of experience in analysis

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1+ years of experience in Statistical model building

• 1+ years of experience in market research

• 1+ years of experience in SQL querying

• 2+ years of experience in business analysis

• 1+ years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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