IT Operations Manager

Silver Spring, Maryland
Aug 22, 2023
Sep 20, 2023
Full Time
Responsibilities & Qualifications

  • Determine security requirements by evaluating business strategies and requirements.
  • Research information security standards.
  • Conduct system security and vulnerability analyses and risk assessments.
  • Study architecture/platform and identify integration issues.
  • Prepare cost estimates for security measures.
  • Plan security systems by evaluating network and security technologies.
  • Develop requirements for LANs, WANs, VPNs, routers, firewalls, and related security and network devices.
  • Design PKIs, including the use of CAs and digital signatures, as well as hardware and software.
  • Adhere to industry standards while designing security systems.
  • Maintain the security plan by monitoring and ensuring compliance with standards, policies, and procedures.
  • Develop and conduct training programs to enhance security awareness.
  • Maintain security standards of the information systems by monitoring the IT environment.
  • Identify security and operational gaps.
  • Evaluate and implement enhancements to address identified gaps.
  • Prepare system security reports by collecting, analyzing, and summarizing data and trends.

  • Bachelor's degree in Computer Science, Cybersecurity, or a related field. Advanced degrees or certifications in cybersecurity management are preferred.
  • Strong knowledge of cybersecurity frameworks, industry standards, and best practices (e.g., NIST, ISO 27001).
  • Familiarity with relevant laws, regulations, and compliance requirements pertaining to cybersecurity (e.g., FISMA, HIPAA, GDPR).
  • Strong analytical and problem-solving abilities, with the capacity to assess risks and develop effective mitigation strategies.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.

The Program Manager must possess and maintain one or more of the following technical certifications or equivalent industry certifications.
  • ISC2 Certified Information Systems Security Professional (CISSP)
  • ISC2 Information Systems Security Architecture Professional (ISSAP)
  • ISC2 Certified Cloud Security Professional (CCSP)
  • ISACA Certified Information System Manager (CISM)
  • ISACA Certified Information System Auditor (CISA)
  • GIAC Security Leadership Certification (GSLC)
  • EC-Council Certified Chief Information Security Officer (CCISO)
  • Cisco Certified Architect (CCAr)
  • Cisco Certified Design Expert (CCDE)
  • Cisco Certified Internetwork Expert (CCIE) Security
  • Axelos ITIL Master
  • Axelos ITIL Strategic Leader (SL)


We are seeking an IT Operations Manager who is empowered with the authority to make decisions, plan, manage tasks, and direct resources to operate and maintain the FISMA High system computers and networks used by the client to perform their functions as well as enterprise cyber security services provided by the client and its partner's information systems. This includes maintaining information assurance in compliance to DOC and NOAA IT Security policies and maintaining control implementation and documentation in accordance with NIST 800-53 r5 high-impact security controls.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

  • Establish Focus
  • Change Management
  • Develop Others
  • Oral Communication
  • Written Communication
  • Interpersonal Awareness
  • Build Relationships
  • Analytical Thinking
  • Conceptual Thinking
  • Strategic Thinking
  • Technical Expertise
  • Initiative
  • Foster Innovation
  • Results Oriented
  • Teamwork
  • Customer Service


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Location: Silver Spring, MD
  • Type of environment: Office, Remote, Varies
  • Noise level: Low
  • Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
  • Amount of Travel: Less than 10%


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


U.S. Citizenship

Clearance requirement: NOAA Specific


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.

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