Storage & Backup Computer Hardware Engineer

POSITION SUMMARY

DIGIT is looking for a Storage and Backup Computer Hardware Engineer for Storage Area Networks (SAN) to support GSA platform management services which encompass operations, continuity services, and recovery services for all IT core infrastructure services required to deliver any technology. In support of platform management, the Storage and Backup Computer Hardware support services including, but not limited to, managed hosting and unmanaged hosting (Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS)), server installation, O/S loading, system hardening in accordance with Federal Information Security Management Act (FISMA) security requirements, installation of patches, application and system back-ups, and restoration.

POSITION RESPONSIBILITIES:

The Storage and Backup Computer Hardware Engineer shall perform the following (to include but not limited to) activities:

• Support a legacy architecture (i.e., server/host, Storage Area Network (SAN), switch) and be able to simultaneously convert and support existing and future Hyper-Converged Infrastructure (HCI) architecture.
• Manage and maintain legacy backup, SAN to tape, and HCI while providing technical expertise to migrate workloads from on-premises to cloud architecture.
• Monitor Storage System operations and verify systems availability. Interact with network engineers and systems engineers to proactively facilitate integration of storage array systems into enterprise ICT infrastructure.
• Perform tasks related to storage provisioning and host integration.
• Function as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to storage technical problems.
• Function as a technical resource in storage system support for storage service continuity solution implementation and provide efficient data recovery capability in case of disaster.
• Actively involved with third parties engaged in Storage infrastructure projects to ensure acceptable quality of service delivery and, prevent information security incidents.
• Perform the functions of systems backup and recovery administrator, and data replication process owner.
• Implement data storage management guidelines, policies, standards, procedures, and other documentations for DPKO and DFS field missions.
• Responsible for keeping track of existing storage usage and making recommendations for growth.
• Provide necessary training and support missions in storage management, backup and restore operation, as required.
• Define technical specifications and assist with capacity planning and budget estimates for SAN equipment.
• Establish relationships with third-party vendors to facilitate the timely release and distribution of information on infrastructure product security issues and patches.

CONTRACT REQUIRED QUALIFICATIONS:

• Public Trust Clearance by start date.
• ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
• Possesses and applies expertise on multiple complex work assignments.
• Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.
• Operates with appreciable latitude in developing methodology and presenting solutions to problems.
• Contributes to deliverables and performance metrics where applicable.
• Ability to work a 24x7x365 on-call rotation schedule.

CONTRACT DESIRED QUALIFICATIONS:

• Intermediate level experience with Hyperconverged Infrastructure (HCI), Nutanix HCI administration, Cisco UCS, and/or migration to cloud based backup solutions (e.g. AWS Glacier)
• Advanced level experience with Cisco Hyperflex virtualization
• Beginner level experience with AWS S3
• Intermediate level experience with Cohesity backup
• Beginner level experience with Windows Administrator
• Beginner level experience understanding and developing network diagrams to support hardware deployments
• Beginner level experience using ServiceNow for ticket management and inventory management.
• Utilize AIOps to proactively evaluate, identify, and implement configurations, changes to existing configurations, and remediate known problems to enhance and maintain performance.
• Self-motivated, detail oriented, positive in approach, professional.
• Help create, develop, and implement project process improvement(s).
• General knowledge of server/network equipment and software support configurations.
• Strong aptitude for an independent working environment with a high productivity rate.
• Excellent communication and customer relationship skills.
• Help create, develop, and implement project process improvement(s).
• Good analytical, interpersonal, and communication skills.
• Ability to adapt to changing priorities and quickly learn new skills and techniques.

EDUCATION AND EXPERIENCE

• 8-10 years of experience and Bachelor of Science Degree (or equivalent)
• 4+ years experience with storage and backup management
• Experience supporting industry standard software products.
• Experience as a remote worker demonstrating time management and self-discipline.

About Us:

IntelliBridge delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients.