Content Strategist

Arlington, VA
Aug 22, 2023
Sep 21, 2023
Full Time
IntelliBridge is an award-winning national security company looking for a Content Strategist to support our contract with United States Citizenship and Immigration Services (USCIS), Department of Homeland Security (DHS).

The Content Strategist will support the DHS USCIS Services for Product Engineering and Enterprise Delivery (SPEED) contract using agile methodology. They will produce high quality documentation which will be displayed externally on the myUSCIS User Interface. Moving paper forms to the e-filing environment will be achieved by leveraging and repurposing existing style guides, content, and patterns approved by the government customer. The ideal candidate for this position will excel in a fast-paced government contractor environment and be adaptive to the changing needs of the organization.

As a direct employee of IntelliBridge, you would receive a benefit package that includes health/dental/vision insurance coverage, 401K with company match, PTO & paid holidays, and annual tuition/training assistance. For more information, please visit our website.


· USCIS DHS Public Trust


· Develop copy decks and other documentation to facilitate content implementation for new products

· Manage copy decks and other documentation to support ongoing enhancements and updates to existing products

· Work in concert with interaction designers to produce content of varying fidelity to facilitate iterative design and improve user experience

· Ensure content guidelines are adhered to for components, patterns, and elements

· Review requirements to determine appropriate copy for labels, buttons, drop-downs, alerts, error messages and other UI elements

· Work with product owners, legal, privacy and other stakeholder groups to identify and implement changes to UI content based on new government rules and regulation

Required Qualifications:

· At least 5 years of content writing experience

· Expert knowledge of Excel, PowerPoint, and Mural

· Ability to coordinate efforts with key government and non-government stakeholders

· Self-starter who can work under general direction in a highly collaborative, team-based environment

Preferred Qualifications:

· USCIS or DHS experience

About Us:

IntelliBridge delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients.

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