Senior Dining and Retail Property Manager

FPCM is part of the Division of Safety and Facilities. The mission is to foster an inviting campus environment through exemplary delivery of facilities services. The vision is to be a leader in delivering exceptional facilities services.

The Senior Dining and Retail Property Manager is responsible for the day to day property management oversight of the three dining halls on the Foggy Bottom campus and two dining areas at the Mt. Vernon Campus. In addition, the position is responsible for oversight of all retail spaces and leases on the Foggy Bottom campus. The position will be part of the FPCM team and will be a liaison with the Auxiliary and Business Services Team.

The Senior Dining and Retail Property Manager position is part of a team of professionals and will report directly to the Assistant Director for Facilities Operation Services.

The specific responsibilities for the person filling this job are:

• Oversees a portfolio of dining and retail spaces and serves as primary point of contact for building related issues including but not limited to maintenance, repairs, projects, alterations, improvements, and other related issues.
• Serves as the primary point of contact between customers and stakeholder; including regular interaction with students, parents, tenants, stakeholders and colleagues;
• Responsible for the inspection and coordination of property management services for all retail or contracted facilities in assigned properties. This includes inspection of vending, laundry and other in-building amenities including reporting and coordination on service and repairs. Additionally, this may include, coordination of property management matters related to retail venues in assigned buildings, if applicable.
• Provides monthly reports to the Dining/Retail team based on inspections and review of work requests, develops spreadsheets and analyzes data, identifies repetitive problems assessing building usage and occupant functions, identifies trends that could lead to the development of project work to remedy a recurring problem, escalates trends and issues needing immediate attention.
• Establishes rapport and working relationship with the third-party dining vendor as well as with all auxiliary service providers to include but not limited to vending, laundry, bookstore and parking.
• Submits and follows up on maintenance tickets, regularly uses the university’s Integrated Workplace Management System (IWMS) to track work requests and to document notes related to work in progress and reviews daily l work requests by building and portfolio to discern immediate follow up on issues
• Ensures fire, life and health and safety systems are in place in areas of portfolio.
• Communicates information and scheduled work to service providers.
• Attend to emergency issues that arise within the portfolio and coordinate FPCM responses.
• In collaboration with the GW Office of Real Estate, know and track all critical lease terms and responsibilities to know what is the university’s responsibility versus what is the tenant’s responsibility May assist with administration of lease and license agreement documents in close collaboration with GW Office of Real Estate.

If interested, please apply at: https://www.gwu.jobs/postings/104597