Athletic Ticket Operations Assistant

Fairfax, VA
Commensurate with education and experience.
Aug 11, 2023
Oct 06, 2023
Full Time
Athletic Ticket Operations AssistantThe George Mason University Intercollegiate Athletics Department, invites applications for the position of Athletic Ticket Operations Assistant. The Assistant will work under the direction of the Director of Sales & Ticket Operations.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.Responsibilities:Assist in the day-to-day operations of the ticket office;Manage all incoming communications to the Athletic Ticket Office via phone, email, or walk-ins;Process ticket orders in Ticketmaster Archtics;Prepare and execute daily deposits to the University cashier's office;Supervise all aspects of ticket operations, including part-time ticket sellers for select sporting events,Collaborate and work with other units of the Athletics Department including Marketing, Events, and Fundraising; andDesign email marketing messaging for athletic events to key stakeholders.Qualifications:This position requires a 35-hour-per-week commitment; evening and weekend hours are necessary;The candidate must have demonstrated customer service skills, effective communication and organization skills, and the ability to work efficiently in a fast-paced environment; andA Bachelor's degree and one year of experience in the ticket office is preferred.

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.