Graduate Program Manager

Fairfax, VA
Commensurate with education and experience.
Aug 01, 2023
Oct 05, 2023
Full Time
Graduate Program ManagerThe George Mason University School of Business, invites applications for the position of Graduate Program Manager. The Graduate Program Manager is responsible for executing the day-to-day operations of graduate programs including: student services, event planning, program logistics, and being a liaison with the faculty. This is a full-time staff position with full benefits.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Mason is the most diverse public university in Virginia and 12th nationally, based on the U.S. News & World Report 2022 Best Colleges list. Washington, D.C. is ranked the 30th most racially and ethnically diverse city nationally amongst cities with a population of at least 300,000 people according to the U.S. News & World Report 2018 Diversity Ranking.Responsibilities:The Graduate Program Manager has responsibilities in the following areas:Student Liaison and Advising:Field questions from new and current graduate students regarding scheduling, registration, program requirements, graduation, and policy compliance;Manage student listservs and Salesforce campaigns. Communicate general announcements on behalf of the graduate program and other constituents;Organize and run modular cohort representative meetings to solicit student feedback and share program updates and announcements;Monitor progression of and provide advising to pathway students into degree program (e.g., INTO Mason, Bachelor's/Accelerated Master's, graduate certificates); andServe as staff advisor to student groups and organizations.Program Operations:Conduct mid-module course evaluations for feedback;Provide input on budget planning and provide support and reports as needed for budget execution;Establish and develop a social media presence to facilitate student and alumni engagement;In conjunction with the Assistant Dean, responsible for developing and enhancing processes to enable the program to operate in a more successful manner; andAssist other graduate program Assistant Directors and Program Managers as needed.Procurement:Manage program vendors (promotional items, catering, speakers, etc.) including developing requests for proposals and managing vendor selection; andUtilize the eVA system, catering system, and other procurement systems to process purchases for programs.Event Planning and Recruitment Support:Manage event planning for program events (e.g., program immersion, graduation dinner, industry summits);Ensure all events are properly planned, scheduled, and communicated; andSupport graduate enrollment by participating in recruitment and admissions events (e.g., information sessions, open houses, university-wide and regional fairs, admitted student reception).Required Qualifications:Expertise and experience working with graduate-level students and online programs;Ability to manage multiple projects and responsibilities;Ability to interact well and relate well to people including having a strong customer service orientation;Ability to manage budgets;Well-developed interpersonal communication and problem-solving skills;Excellent attention to detail with ability to prioritize and multitask in a fast-paced, high-pressure environment;Demonstrated ability to serve as part of a team and develop productive working relationships with multiple constituencies (i.e., students, faculty, staff, and alumni);Familiarity with a university environment including an understanding of the organizational and governance structure of major colleges and universities; andDemonstrated work experience in a related professional setting.Additional Considerations:Demonstrated working knowledge of program administration and experience in a graduate program setting;Understanding of the goals and objectives of the School of Business graduate programs; andExpertise and experience working with graduate-level students and online programs.

For full consideration, applicants must apply for position number 02352z at by August 11, 2023; complete and submit the online application; and upload a cover letter, resume, and list of professional references. We will contact you directly if we require additional materials.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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