Delivery Lead I, Security Awareness

Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations, system and software lifecycle implementations, enabling the mobile workforce and protecting AARP network, systems and data. A variety of technologies and practices are used including cloud computing, automation, artificial intelligence and machine learning within highly collaborative Agile teams.

The Delivery Lead I, Security Awareness is an emerging delivery resource on a platform/capability/practice team. This position operationalizes the team's strategy to educate AARP's workforce about cybersecurity hygiene in conjunction with other team members and will be expected to deliver incremental business value in an agile environment. The Delivery Lead I, Security Awareness must be an agile learner and self-starter who is able to facilitate activities with an understanding of multiple delivery methodologies, author security awareness documentation, and identify continuous improvement opportunities to achieve security awareness program goals.

Responsibilities

• Develops an understanding of Rapid Delivery (Agile or other) principles and tools like Jira and applies to team practices and work products, including epics and user stories.
• Learns facilitation techniques and tools, such as Mural, to drive the creation of consistent, value-driven user stories and the implementation of high-quality solutions.
• Facilitates the creation and maintenance of team agreements that guide the team on how they interact, including communication, managing the backlog and Jira board, team ceremonies, and continuous improvement.
• Conducts team ceremonies, such as a daily stand up, backlog refinement, and team retrospective, with feedback and support from seasoned team members.
• Reviews operational data and identifies opportunities for continuous improvement of existing processes.
• Assists in managing the team's financial budget, software licensing for applicable tools, and third-party relationships.
• Assists in developing statements of work (SOWs) for any third-party vendors or contractors that adheres to procurement standards and specifically includes operational requirements and outcome-based deliverables.
• Participates with other team members through a Community of Interest to increase the effectiveness of agile delivery within the organization.

Qualifications

• Bachelor's degree in Information Technology, Information Security, or a related field.
• Prior experience managing an information security awareness program preferred.
• Training, adult education, and/or behavioral learning experience preferred.
• Customer experience, user interface design, or equivalent work experience preferred.
• Strong communication skills - oral, written, and presentation.
• Demonstrated ability to problem-solve and use data to make decisions.
• Ability to operate independently and as a cross-functional team member.
• Proven aptitude to learn new skills.
• Ability to build and maintain relationships across the organization.
• Certified SCRUM Master preferred.

AARP will not sponsor an employment visa for this position at this time.

Additional Requirements

• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgement in evaluation options to make sound decisions.
• In office/open office environment with the ability to work effectively surrounded by moderate noise.

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.