Management and Program Analyst

Reston, Virginia
Jun 09, 2023
Jun 16, 2023
Full Time

This position is located within the Department of Commerce, National Telecommunications and Information Administration (NTIA), First Responder Network Authority (FirstNet Authority), Office of the Chief Market Engagement Officer. The Market Engagement Office (MEO) is responsible for collaborating with stakeholders to enhance public safety's FirstNet experience. The Market Office Operations Division is responsible for reviewing and analyzing market intelligence to share public safety's use of FirstNet and needs with FirstNet Authority programs and our network partner, AT&T, for awareness and action.

The major duties of this position include, but are not limited to the following:
1. Applying project management and data analytical skills to support execution of FirstNet Authority's mission and goals.

2. Collaborating with subject matters experts to analyze, synthesize, and correlate market level intelligence from information gathered by the market engagement programs and lead production of internal tools such as project plans, dashboards and reports for use by internal and external stakeholders to help inform and prioritize efforts.

3. Conducting analyses of MEO's data sets to identify how MEO can present its operational performance, while also identifying potential data gaps to further improve its reporting, critical business processes, and decision-making.

4. Coordinating across FirstNet Authority to enhance processes and share information needed to inform the enterprise-wide data analysis effort.

5. Establishing and tracking MEO performance and progress by supporting, defining and implementing measures and indicators for MEO Operational Plan goals in coordination with MEO programs.

6. Performing as a Contracting Officer Representative (COR) or supporting the execution of COR duties.

The FirstNet Authority has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Salary Information
ZA-IV: $112,015 - $172,075 per annum

This vacancy may be used to fill additional positions as vacancies become available.

This vacancy is also announced as FNA-CMEO-23-OC-018 (MP) for those applicants who wish to apply and be considered under Merit Promotion procedures.


Conditions of Employment

  • You must be a U.S. Citizen.
  • You will be subject to a background/suitability investigation/determination.
  • You will be required to have federal payments made by Direct Deposit.
  • You must submit ALL required documents and a completed questionnaire.
  • Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service system, or are exempt from having to do so under the Selective Service Law. See
  • Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.

  • Qualifications

    Minimum Qualification Requirements:

    To qualify for this position, you must meet the Specialized Experience for the series/grade to which you are applying.

    Specialized Experience

    To qualify for the ZA-IV (GS-13/14 equivalent), you must possess at least one full year of specialized experience equivalent to at least the ZA-III or GS-12 grade level in the Federal service, or comparable experience not gained through Federal service. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience is defined as demonstrated experience:

    1. Planning, managing, and executing projects to accomplish program objectives and ensure they meet the organization's mission and vision.

    2. Analyzing data and trends across an organization or business unit to identify success metrics, report on performance and progress, and recommend improvement areas. AND

    3. Working collaboratively across an organization or business unit to accomplish the organization/business unit's objectives and support programs' efforts to improve process, project management, and data efforts.

    Must meet all three.

    NOTE: Contracting Officer Representative (COR) certification is highly desirable, but not required. If not already COR certified, training will be provided once onboard.

    Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website:

    All qualification requirements must be met by the closing date of this announcement.


    Education is not a substitute for specialized experience at the level.

    Additional information

    Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

    Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

    The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.

    Salary: Commerce Alternative Personnel System (CAPS) pay tables may be found under Salaries & Wages . The salary range indicated in this announcement will be adjusted for selected duty location.

    The following incentives may be offered to selected candidate(s) at the discretion of the hiring manager: Recruitment and relocation incentives; student loan repayment; and leave credit for non-Federal service.