Sr. Director, Information Technology

Department Marketing Statement:

The Senior Director, Information Technology position involves highly responsible, supervisory, managerial and technical work of a difficult and complex nature. The incumbent is responsible for development and ongoing refinement of the assigned functional area's strategy. The incumbent closely collaborates with other departments and offices, and management of the Authority. The assigned functional areas of responsibility may include information technology infrastructure, applications, enterprise information management, business intelligence and technical support. The incumbent ensures that the Authority's systems produce knowledge essential to achievement of Washington Metropolitan Area Transit Authority (WAMTA)'s mission and strategic goals. The Senior Director keeps abreast of developments in knowledge management and information technology.

General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Minimum Qualifications

Education

• Bachelor's degree in Information Management, Information Technology, Computer Sciences or Business Administration

Or

• In lieu of a non-technical or non-business-related degree an additional five (5) years of experience in software development life cycle, change management, IT governance, performance metrics, managing and implementing company-wide IT policies are required

Experience

• Seventeen (17) years of experience in information technology, information management, business planning, administration, and project management. Which must include Ten (10) years of extensive responsible senior-level managerial experience

Preferred

• Education
  • Master's degree in Information Management, Information Technology, Computer Sciences or Business Administration
• Certification/Licensure
  • Project Management Professional (PMP), PMBOK
  • Lean Six Sigma Green Belt
  • CMMI Certification
  • ITIL Foundation Certification
  • ISO 9001 -2015 Certification
  • Risk Management

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Senior Director, Information Technology position involves highly responsible, supervisory, managerial and technical work of a difficult and complex nature. The incumbent is responsible for development and ongoing refinement of the assigned functional area's strategy. The incumbent closely collaborates with other departments and offices, and management of the Authority. The assigned functional areas of responsibility may include information technology infrastructure, applications, enterprise information management, business intelligence and technical support. The incumbent ensures that the Authority's systems produce knowledge essential to achievement of Washington Metropolitan Area Transit Authority (WAMTA)'s mission and strategic goals. The Senior Director keeps abreast of developments in knowledge management and information technology.

Essential Functions

• Directs the assigned information technology functional area's strategic and tactical planning, budgeting, business process, management, forecasting and operations.
• Oversees planning and implementation of assigned area of responsibility programs, such as internal business information, transit service scheduling, electronic fare collection, customer service, capital program management systems, or Data Center, networks, infrastructure technical support and other operations
• Directs assigned teams and promotes collaboration in all aspects of information management including strategic planning, budgeting, program implementation, and performance evaluation.
• Is responsible for keeping the VP & CIO and senior management abreast of the state-of-the practice and state-of-the art in knowledge management and operations.
• Directs, manages, and evaluates performance of teams and assigned staff; coordinates performance recommendations with other appropriate supervisors and works cooperatively on labor management.
• Represents the IT function at customer review meetings and Board Meetings when appropriate.
• Guides Authority technology solutions to business problems. Assists Authority with technology management improvement. Leveraging existing technology and resources. Improves WMATA and IT operations through state of the art practices and technologies.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment
• Personal interview
• Verification of education and experience (including certifications and licenses)
• Criminal Background Check (a criminal conviction is not an automatic bar to employment)
• Medical examination including a drug and alcohol screening (for safety sensitive positions)
• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.