Skip to main content

This job has expired

Asset Manager Service Desk - Washington DC

Employer
ERP
Location
District of Columbia
Closing date
Jun 27, 2023

Job Details

Overview

ERP International, LLC (www.erpinternational.com) is currently seeking a Full Time Asset Manager to support our FDC CFESS technical support program. Qualified candidates are urged to apply to learn more about this great opportunity!

Culture of ERP: Fast-paced, fun, collaborative, energetic, and positive.

Be the Best! Join our exceptional team in a dynamic work environment only to discover the immense job satisfaction and pride of being an ERP Employee! Apply online today and discover more about this exceptional employment opportunity.

ERP International is honored to have been named one of The Washington Post's 2022 Top Workplaces for the third year in a row!

Connect With Us! Apply online today and discover more about this exceptional employment opportunity. www.erpinternational.com

ERP Offers Employees:

* Competitive Salaries & Benefits!
* Health Advocate & Concierge Services!
* Unlimited Job- Related Training & Development!

* Employee Recognition & Incentive Programs!

* Employee Appreciation & Company Sponsored Events!
* Opportunity to work with leading edge technology!

* Community Outreach & Charity Work!

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Job Specific Details and Tasks:
  • Manage and Coordinate Asset Management activities and client interactions for FDC IT infrastructure
  • Lead Asset Management support; coordinate any needed ServiceNow activities and asset support tickets
  • Maintain asset inventories and provide regular asset tracking and summary reports as required by client statement of objectives (SOO)
  • Work extensively directly with FDC clients on asset management tracking processes, concerns and issues
  • Other duties as assigned.


Qualifications

Required Education:
  • Associates Degree in Computer Studies or a related field of study; Bachelors degree preferred

Clearance Requirements:
  • Must be able to obtain a FDC Clearance


Standard Interview & Selection Process:
  • Recruiter Pre-Screen
  • If selected, Interview with Hiring Manager and/or Technical Lead


Required Experience:
  • 2-3+ years of Asset Management Experience in an automated setting
  • Experience developing and managing ITIL process-based asset management in an automated ticketing system for a medium size client base IT
  • Proactive client interface experience and deliverable documentation development
  • Staff interface and asset coordination experience
  • Experience supporting FDC or similar IT organization preferred
  • Strong customer asset support skills
  • Strong written and verbal communications skills
  • Knowledge of the ServiceNow ticketing system
  • Experience with ITIL best practices
  • Knowledge working with and supporting the following products and tools:

Microsoft Exchange

Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection)

Microsoft Distributed File System (DFS)

Microsoft Active Directory (AD) user tracking and permissions descriptons

Microsoft Domain Name Services (DNS)

Microsoft Dynamic Host Configuration Protocol (DHCP)

Enterprise Communication Services (i.e., TEAMs for Business)

Microsoft SharePoint end-users licenses

Microsoft Windows 10. 11

Adobe

Asset Management tools and techniques for large infrastructure environments

Network Printer assets and location tracking

Virtual Private Network and secure email transmission tools and license asset allocations

Microsoft Office products and licensing

Ticketing and Asset Management Systems (i.e., ServiceNow)

Knowledge Base resource and video guide training planning and development

General Desktop and Mobile Device System Administration

Specialized agency inhouse application inventory, updating and tracking licenses

Company

ERP International, LLC is a nationally respected and trusted health, science, and technology solutions provider. We offer management, analytic, and technical services supporting clients in the government and commercial sectors. In addition, ERP provides medical and clinical staffing support to DoD and federal civilian agencies in 28+ states. We are seeking energetic and passionate professionals who are interested in delighting their customers while making a positive impact on our communities and our nation.

 

We deliver outcomes that enhance organizational vitality through next generation IT, business process management, and clinical services tailored for Federal healthcare, national security and defense. We execute these outcomes through two business practices, Health Solutions and Digital Solutions.

 

Our Health Solutions practice is a robust network of medical professionals – including physicians, nurses, ancillary and administrative personnel – to deliver comprehensive staffing solutions in response to both short- and long-term requirements.

 

Our Digital Solutions practice ranges from application transformation to digital government, cyber threat management, enterprise architecture, and data visualization services to modernize our government clients IT systems, organizational structures, and business processes.

 

ERP International is committed to hiring and retaining a diverse workforce. ERP is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, creed, sex, national origin, religion, age, disability, pregnancy or veteran status. We welcome the employment of women, minorities, veterans and individuals with disabilities in our workforce. If you are in need of special assistance, please contact our Human Resources Department. Interested parties may view our Affirmative Action Plan for Veterans and Individuals with Disabilities by contacting the Human Resources Department. ERP participates in E-Verify.

 

We are always interested in adding dynamic professionals to our staff and would be pleased to know your interests review your qualifications. For any additional information about ERP, please contact us at info@erpinternational.comor visit www.erpinternational.com

 

ERP International is committed to hiring and retaining a diverse workforce. ERP is an equal opportunity/affirmative action employer and does not discriminate on the basis of race, color, creed, sex, national origin, religion, age, disability, pregnancy or veteran status. We welcome the employment of women, minorities, veterans and individuals with disabilities in our workforce. If you are in need of special assistance, please contact our Human Resources Department. Interested parties may view our Affirmative Action Plan for Veterans and Individuals with Disabilities by contacting the Human Resources Department. ERP participates in E-Verify.

Website: https://erpinternational.com/

LinkedIn: https://www.linkedin.com/company/erp-international

Facebook: https://www.facebook.com/ERP-International-105867672908312/

 

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert