Management & Program Analyst

Summary

This position is located in the Maintenance & Logistics Systems Group, Supply Chain System Team (AJW-1620). This directorate provides the support structure, methodology, tools, procedures, performance monitoring and assurance necessary for the proper operation and maintenance of the National Airspace System (NAS) and the Technical Operations Service Unit.

Duties

The Analyst is a recognized subject matter expert in a specialized area and provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive. Applies experience and expert knowledge of the FAA's Supply Chain System and Maintenance and Logging tool set to perform analytical reviews, and to provide recommendations, coordination and execution of the National Airspace System (NAS) Supply Chain System within the organization.

Defines and supports building desirable, feasible, viable and sustainable products that meet customer needs over the life cycle of the FAA's Supply Chain Systems and Maintenance and Logging Tools using the Scaled Agile Framework (SAFe) methodology.

Collaborates with a wide range of individuals to identify and define stakeholder needs, understand software solution context and develop requirements for software features. Serves as a technical liaison for the FAA's Supply Chain Systems and Maintenance and Logging Tools. Interfaces with stakeholders across multiple lines of business to gather system requirements.

Consolidates stakeholder requirements into work packages for software development teams. Communicate the expected outcomes to the software development teams while keeping all stakeholders informed of software solution development progress. Upon completion of software development, the Analyst host system demonstrations for system users to ensure that the delivered solution fully meets the needs of all affected stakeholders.

Represents AJW-16 in broad discussions across the ERP platform. Assists in gathering and defining software requirements for the ERP with consideration to the various industry and Federal systems that interact with the ERP platform. The individual has broad discretion to ensure the alignment of organizational goals and policies and the requirements of the projects and/or other work activities.

Conducts complex organizational and program studies and evaluations, documents findings of study and prepares recommendations for implementation of new systems, procedures, or organizational/program changes. Evaluates complex, national programs and policies, and develops program management processes and procedures that are nationwide in applicability. Reviews program analytical, statistical, and qualitative data and shares findings and recommendations with management to assist in the strategic planning of programs, systems and capabilities of the organization.

Organizes and interprets data to inform decision makers of recommended approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Analyzes requirements to develop program or administrative reporting systems including the systems specifications, data gathering and analytical techniques, and systems evaluation methodology. Researches and investigates new or improved management practices for application to agency programs or operations. Uses data derived from quantitative analysis to provide overall project results, technical reports, and/or recommendations to management as a basis for making decisions.

Acts as a liaison between Technical Operations and other lines of business within ATO as well as outside organizations. Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Develops briefings to convey strategic vision and/or organizational policies to internal and external audiences Maintenance and Logging Tools.

Performs qualitative and quantitative analyses to assess, analyze and evaluate processes and systems. Identifies and resolves challenging problems or issues that often cross-organizational boundaries and impact on the accomplishment of strategic objectives. Contacts are internal and external.

Requirements

Conditions of Employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents)

Qualifications

To view the complete qualification standard, applicants should reference - U.S. Office of Personnel Management the Group Qualification Standard for Administrative and Management Positions:

https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I / FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is: Experience working as a liaison between technical teams and internal and external stakeholders, providing guidance and instruction to address complex issues which often cross multiple projects, programs, and/or functional areas in addition to experience analyzing and evaluating software solutions to identify problems and develop and recommend process improvements, utilizing a Scaled Agile Framework (SAFe) Methodology.

Applicants should provide examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Some, all or none of the applicants may be interviewed.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA)s listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.

This is a bargaining unit position. This position is represented by AFGE 200: OPS Support AT Tech Center.

Links to Important Information: Locality Pay , COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

Notification of Personnel Action (SF-50).

Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your online application. These documents must be uploaded or emailed to Jennifer.A.Lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

• Job Title (include series and grade if Federal Job)
• Duties (be specific in describing your duties)
• Employer's name and address
• Supervisor name and phone number
• Start and end dates including month and year (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Jennifer Lowery

Phone

1 (609) 485-5748

Fax

1 (609) 485-8995

Email

jennifer.a.lowery@faa.gov

Address

Federal Aviation Administration
ACT Regional HR Services Division
Atlantic City International Airport, Bldg. 300
AHF-E300
Atlantic City, NJ 08405
US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.