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Benefits Specialist

Employer
Washington Metropolitan Area Transit Authority
Location
Washington D.C
Closing date
Jun 11, 2023

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Industry
Delivery and Transportation
Function
Other
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Location:

Metro's New Carrollton Headquarters

4100 Garden City Dr| New Carrollton, MD 20784

General Hybrid Work Statement:

This opportunity is a hybrid opportunity allowing for flexibility between virtual and in-person work subject to the Authority's telework policy.

Marketing Statement:

The Washington Metropolitan Area Transit Authority (WMATA) Benefits Department is seeking a Benefits Specialist who will be responsible for benefits and retirement administration for WMATA employees.

The ideal candidate will have an extensive Benefits background, specifically in Health & Welfare and Retirement. Will be able to work independently, as well as collaboratively with internal and external partners.

This role is critical to the Benefits and Retirement Teams and requires a strategic thinker who is organized, able to work in a fast-paced environment and can work on multiple benefit tasks.

Minimum Qualifications

Education
  • A Bachelor's degree from and accredited college or university in business administration, mathematics, human resources, or a related field.
    • Or in lieu of a Bachelor's degree four (4) years of progressively responsible experience in administering Benefits programs may be considered

Experience
  • Five (5) years of progressively responsible experience in administering benefits programs.

Certification/Licensure
  • N/A

Preferred

Education
  • N/A

Experience
  • N/A

Certification/Licensure
  • Certified Benefits Professional certification

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The Benefits Specialist performs complex Benefits administration work in a dynamic environment characterized by six employee benefit programs, five unions, and frequent employee job transfers uniquely impacting benefit coverage. The benefit programs span seven retirement plans (defined benefit, defined contribution, and deferred compensation) and eight insurance plans (medical, dental, life and disability). The incumbent in this role is expected to be proficient in the full range of administrative activity for any assigned plans.

Health & Welfare
  • Administers employee benefits programs provided by the Authority through the Human Capital (HC) Office of Benefits, including medical, dental, long-term disability, life insurance, health care and dependent care flexible spending accounts. Serves as an information resource to employees regarding benefit provisions, enrollment, premiums, claims processing, etc. Works with employees and carriers to resolve issues pertaining to plan provisions, enrollment, claims processing, denied claims, etc.
  • Input's benefits enrollment data into Human Capital Management (HCM)/Payroll system and insurance provider websites, ensuring completeness and accuracy.
  • Coordinates claims processing and administration with carriers.
  • Works in a team environment on benefit projects such as: production, review and distribution of employee benefit statements, and two annual open enrollments.
  • Works independently or in conjunction with other Health & Welfare staff reconciling and verifying bills and enrollments by researching past billings and adjustment actions to detect errors. Checks and coordinates information with the Office of Accounting (ACCT) and other offices.
  • Provides research and analytical support to assist in preparing responses to employee grievances and lawsuits.
  • Advises beneficiaries of death benefits and prepares or arranges for letters and forms to effect benefit transactions.
  • Conducts employee orientation, covering insurance and non-insurance issues.
  • Maintains regular contacts with administrators, carriers and financial institutions regarding claims, plan coverages and provisions, enrollments, bills, and records.
  • Performs other related duties, as assigned by HC Office of Benefits management, including providing assistance to the Retirement Planning staff

Retirement
  • Administers the defined benefit and defined contribution retirement programs and Section 457 deferred compensation program provided by the Authority through the Benefits Office. Serves as an information resource to employees regarding benefit provisions, enrollment, claims processing, etc. Works with employees to resolve issues pertaining to plan provisions, enrollment, retirement processing, etc.
  • Input's retirement plan enrollment data into HCM/Payroll system, ensuring completeness and accuracy.
  • Calculates retirement benefits and provides pre-retirement counseling to employees.
  • Coordinate's retirement and deferred compensation processing and administration with other Authority offices and plan providers. Advises separating employees of withdrawal and other plan provisions.
  • Works independently or in conjunction with other Retirement staff, reconciling and verifying enrollments, retirement payrolls, and administrative costs of agents, fiduciaries, and plan administrators. Research past billings and adjustment actions to detect errors. Checks and coordinates information with ACCT and other offices.
  • Provides research and analytical support to assist with preparing responses to employee grievances and lawsuits.
  • Advises beneficiaries of death benefits. Prepares letters and forms to effect benefit transactions.
  • Prepares documentation for actuaries to conduct retirement plan valuations.
  • Maintains regular contacts with administrators, investment managers, carriers and financial institutions regarding claims, plan coverages and provisions, enrollments, bills, records, and withdrawals.
  • Performs other related duties, as assigned by HC Office of Benefits management, including providing assistance to the Health & Welfare staff.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Company

The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm

 

 

Company info
Website
Location
600 Fifth St. NW
 Washington
DC
20001
US
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