Duties

As a Director, Federal Records Center Program (FRCP), you will:

- Plan, direct, control, and evaluate all aspects of the reimbursable program and ensures its viability in an increasingly competitive environment.

- Manage all functional areas of the reimbursable program with responsibility for establishing, overseeing, and directing day-to-day program activities. Coordinates and integrates records center operations, marketing, budget, financial and program analysis, and facility cost analysis with other NARA offices.

- Apply business and management principles to establish program policies and procedures in accordance with strategic initiatives and goals, and program plans and objectives. Monitors and adjusts implementation of the program's business plan to capture market dynamics.

- Develop system-wide policies and procedures to successfully accomplish program functions including reference service, transfer of records, scanning and records management consulting services, facilities, information technology, equipment, quality control, financial/budgetary activities, marketing. outreach, inspections, and customer service. In developing policies and procedures, considers information provided by field managers and central office staff who supervise and monitor the work performed at field records centers.

Requirements

Conditions of Employment

The experience may have been gained in either the public, private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

• Must complete a 1-year SES probationary period, unless previously completed.
• Must complete a Questionnaire for Sensitive Positions, SF-86, for a pre-appointment full-field background investigation. In addition, periodic re-investigation is required no later than five years after selection and at least every succeeding five years.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
• Obtain and use a Government-issued charge card for business-related travel.
• Must complete an Executive Personnel Financial Disclosure Report annually.

Key Requirements:

Please refer to "Conditions of Employment."

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Must be U.S. Citizens or U.S. Nationals.

All Technical Professional Competencies (TQs) and Executive Core Qualifications (ECQs) noted in the "Qualifications" section.

In addressing these mandatory qualifications, elaborate on your accomplishments, experience, training, education, and awards, highlighting the problems solved and work objectives met, i.e., the results of your effort and evidence of your success. Do not repeat entries from your narrative work history. More information concerning the executive core qualifications may be obtained on the Internet at: https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf

Qualifications

Mandatory Qualifications Requirements: To meet minimum qualifications, applicants must possess the following technical and executive core competencies. These competencies would typically be gained through experience, education, and training that reflects progressive development and achievement in managing a Federal legal program for a nationwide organization. An individual's total experience and education must demonstrate the ability to perform the duties of the position. Experience must be at a level of difficulty and responsibility comparable to the GS-15 level in Federal Service.

A. TECHNICAL PROFESSIONAL COMPETENCIES (TQs)

Applicants must address how their knowledge and experience relates to the following TQs. PLEASE LIMIT YOUR RESPONSE TO ONE (1) SINGLE SPACED PAGE PER TQ WITH THE FONT SIZE NO SMALLER THAN POINT 12.

• TQ 1: Demonstrated knowledge of change management and customer service techniques and requirements needed to prepare all affected entities and customers as plans are developed and implemented. Experience in understanding the business needs and direction of an organization, creating a strategic vision and operational plan to support those business needs and direction.
• TQ 2: Demonstrated knowledge of and professional experience in applying the principles, concepts, practices, and methods of program management in at least one of the following areas: records management, archival administration, records center operations, or information resources management.

B. EXECUTIVE CORE QUALIFICATIONS (ECQs)

Applicants must address how their knowledge and experience relates to the following ECQs. PLEASE LIMIT YOUR RESPONSE TO TWO (2) SINGLE SPACED PAGES PER ECQ WITH ONE INCH MARGINS AND THE FONT SIZE NO SMALLER THAN POINT 12.

Note: Current career Senior Executives, QRB-certified graduates of SES candidate development programs, and individuals with SES reinstatement eligibility are not required to address the executive core qualifications.

1. LEADING CHANGE - Ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

• Creativity and Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting edge programs/processes.
• External Awareness - Understands and keeps up-to-date on local, national, and international policies and trends that affect the organization and shape stakeholders' views; is aware of the organization's impact on the external environment.
• Flexibility - Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• Resilience - Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
• Strategic Thinking - Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
• Vision - Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.

2. LEADING PEOPLE - Ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

• Conflict Management - Encourages creative tension and differences of opinions. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.
• Leveraging Diversity - Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
• Developing Others - Develops the experience of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Team Building - Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.

3. RESULTS DRIVEN - Ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

• Accountability - Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Decisiveness - Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
• Entrepreneurship - Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving products or services. Takes calculated risks to accomplish organizational objectives.
• Problem Solving - Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Technical Credibility - Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized experience.

4. BUSINESS ACUMEN - Ability to manage human, financial, and information resources strategically.

• Financial Management - Understands the organization's financial processes. Prepares, justifies, and administers the program budget. Oversees procurement and contracting to achieve desired results. Monitors expenditures and uses cost-benefit thinking to set priorities.
• Human Capital Management - Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.
• Technology Management - Keeps up-to-date on technological developments. Makes effective use of technology to achieve results. Ensures access to and security of technology systems.

5. BUILDING COALITIONS - Ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

• Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
• Political Savvy - Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.
• Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

Education

This job does not have an education qualification requirement.

Additional information

• To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees
• We may select from this announcement or any other source to fill one or more vacancies.
• This announcement may be used to fill like positions in other organizations within the National Archives and Records Administration.
• This is a non-bargaining unit position.
• We offer opportunities for telework.
• We offer opportunities for flexible work schedules.
• Veterans Preference does not apply to the Senior Executive Service: http://www.usajobs.gov, 5 USC 2108(3)