Bilingual Family Liaison-Division Wide- Dari

Alexandria, Virginia
Jun 05, 2023
Sep 02, 2023
Full Time
Job Description

The job of Bilingual Family Liaison-Division Wide - Dari will focus on family engagement efforts specific to Persian language (ex. Dari/Farsi-speaking) families division-wide. This position requires in-person attendance.

Responsibilities will include:
  1. Creating welcoming school environments for all families, with a focus on families who speak a Persian (ex. Dari/Farsi) language.
  2. Conducting outreach through a variety of communications to empower all families, with a focus on families who speak a Persian (ex. Dari/Farsi) language, to be actively engaged in their child's education;
  3. Responding to Dari Parent Information Phone Line;
  4. Connecting families, with a focus on those that speak a Persian language (ex. Dari/Farsi-speaking families), to information, resources and services available to their student/family across the school division (i.e. ParentSquare,Student Services, Special Ed, TAG, etc.);
  5. Working with administrators to address issues and concerns presented by families that speak a Persian language (ex. Dari/Farsi-speaking parents/guardians).
  6. Review and translate flyers, and documents as needed.
  7. Supports Family Engagement in Schools, Community and FACE sites (Including out of school time family engagement programs as needed (up to 2-3 nights a week).
  8. Serves as a Cultural broker and facilitator in schools and community as needed.

The position reports to the Family and Community Engagement Center (FACE) Assistant Director


Education: High School diploma or equivalent.

Certificates & Licenses:
  • Valid Driver's License

  • At least two years of professional experience working with families, community-based outreach programs, schools, and/or non-profits with increasing levels of responsibility is required.
  • Experience working with culturally diverse communities.

Key Competencies:
  • Highly proficient in Dari required.
  • Must have reliable transportation to travel to schools and community sites.
  • Ability to work both independently and collaboratively with other team members.
  • Understanding and sensitivity for diverse cultural, ethnic, and socio-economic backgrounds of students.
  • Ability to determine and assess confidential material, and maintain confidentiality.
  • Excellent time management, customer service skills, and people skills.
  • Ability to work a flexible schedule, including up to three evenings a week when necessary and weekend availability.
  • Ability to work in a high-paced work environment and use good judgment.
  • Passionate and committed to the mission of FACE Center and ACPS.
  • Ability to use Microsoft products, smartphones, and social media.
  • Monthly data collection and entry

Essential Functions

Create a welcoming school environment:
  • Establish trusting relationships and serve as a point of contact for families.
  • Serves as a contact person to facilitate "welcome to ACPS" orientations to new families
  • Assist families in efforts to navigate the school system.
  • Advocate for families, as appropriate.
  • Work closely with other school staff to coordinate services for students and families, including: StudentSupport Team members, English Language Learner (ELL) department staff, special education staff, teachers and administrators.
  • Provide information on services available to eligible students and families and encourage participation, as appropriate.
  • Provide community referrals to families as needed.
  • Provide families with information about ACPS volunteer process, opportunities and assist them with on-line application as needed.
  • Work with bilingual parents/guardians and staff to ensure use of Language Line as needed and ensure necessary interpreter services are available at parent-teacher conferences, school meetings/activities and as requested.
  • Ensures multilingual signs, bulletin boards and other displays visible at school entrance and/or lobby to welcome families and provide information.
  • Attend appropriate FACE training and meetings.

Conduct outreach to empower parents/guardians to be actively engaged in their children's education:
  • Review outreach materials for distribution in Dari language of parents/guardians (i.e. flyers about upcoming activities, school calendar of events, available school/community resources, etc.).
  • Develop ongoing relationships with community-based and local faith-based organizations and make presentations to provide school information.
  • Assist robo-calls to share important information with families in the languages they speak.
  • Survey parents/guardians on welcoming environment, parent involvement opportunities and perceived access to
  • Stay abreast of information resources and support available to families and share with parents/guardians ways to
  • Keep track of contact with parents.
  • Attend PTA and parent support meetings and other relevant meetings within the community as needed.

Organize family involvement events/activities:
  • Assist with logistics, facilitation and support school-based Family Liaisons, Family Engagement Coordinator during FACE-sponsored and other monthly events or activities to support family engagement in school (i.e., navigating the school system, parent coffees, preparing for parent-teacher conferences, bullying prevention, mental health support, and supporting literacy at home, etc.)
  • Work with Parent Teacher Associations (PTA), Family Engagement Action Teams and other Community and Family Advocacy groups

Work with the FACE Team to address parent/guardian issues and concerns in schools/Community:
  • Work with FACE Assistant Director and other team members/school staff, as needed, to address and resolve specific parent/guardian concerns.
  • Assist school administrators in the development or revision of strategies to facilitate school-family collaboration (Family Engagement Plans, Blueprints).
  • Work with the school's leadership team to develop an appropriate involvement component of their school's plan.
  • Attend appropriate training and meetings as requested
  • Performs other related duties as assigned to ensure efficient and effective functioning of the work unit.

  • Criminal Justice Fingerprint/Background Clearance.
  • Tuberculosis Skin Test.

Public Health Compliance
  • Proof of COVID vaccination. Exemptions for religious/medical will be reviewed.
  • Must follow safety and health protocols.


Primary Location:
Central Office
Salary Range:
$44,857.60 - $55,143.20 / Support SUP-23
Shift Type:

Similar jobs