Supervisory Aviation Technical Systems Specialist
- Location
- Albuquerque, NM, United States
- Posted
- Jun 02, 2023
- Closes
- Jun 13, 2023
- Ref
- 729106700
- Function
- Other
- Industry
- Government and Public Services
- Hours
- Full Time
Summary
The Supervisory Aviation Technical System Specialist, herein referred to as the Program Operations Field Manager serves as the Program Management Organization (PMO) representative in the field. The incumbent is responsible for articulating, promoting, and communicating the PMO vision and goals providing second level support for En Route and Oceanic systems in the field.
Duties
The Program Operations Field Manager applies an advanced knowledge of the technical aspects of the work in order to provide leadership and guidance to a diverse staff of aviation specialists that carry out the responsibility of development, test, deployment, and support of NAS En Route and Oceanic Air Traffic Control systems. This includes development, testing, maintenance, security, field support, and deployment of hardware and/or software. The Program Operations Field Manager assigns tasks and responsibilities to their team of aviation specialists to accomplish the organization's mission. Managerial duties include: monitoring and evaluating performance; making hiring decisions; recommending pay increases; coaching and developing employee capabilities; approving leave; and taking, recommending, or approving corrective/disciplinary actions as appropriate. He/she has direct authority over personnel actions involving subordinates; and actively promotes, supports, and participates in the FAA Equal Employment Opportunity (EEO) and Diversity programs. The Program Operations Field Manager ensures that all employees are given an opportunity to influence their work environment and are able to participate in discussions related to the methods of work accomplishment.
Serves as a recognized technical expert within the Air Traffic Organization and the FAA and is called on to provide leadership for highly complex and challenging activities under minimal direction. Serves as a policy and standards expert to develop new and innovative concepts, approaches, methodologies, techniques, and policies for large and challenging issues and high level correspondence. Leads specific teams utilized for analysis of aviation specific concepts and/or managerial topics.
Provides expert technical guidance and instruction within the organization, to other organizations within the PMO, and to corporate FAA, to address diverse, complex issues which often cross multiple projects/programs or functional and technical areas. Works with senior management to identify and jointly solve problems. Provides direct support to Air Traffic and Technical Operations in the deployment of new hardware and/or software systems at the En Route and Oceanic facilities. Applies an advanced knowledge of the technical aspects of the work and an advanced knowledge of budgets, human resources, and other administrative policies and procedures. Work activities typically impact directly on the objectives of the PMO and corporate FAA, as well as the aviation and aerospace industries and other external parties. Work also impacts the safety and security of the NAS.
Maintains contacts both internal and external to the organization, including senior management, union representatives, regional office personnel, and representatives of the aviation industry and military, to facilitate resolution of air traffic operational and technical program issues. Daily contacts are with subordinates, peers, and higher level managers to discuss the status of technical projects/programs and to plan for the future. Has frequent contact with customers, other government entities, and other external parties to interpret policies/ procedures or for other project/program purposes. Frequently represents the FAA on interagency/industry committees and national and international groups that develop, monitor and evaluate FAA programs and operations. Has authority to make commitments for the organizational unit, within guidelines.
Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but the most unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.
Requirements
Conditions of Employment
Qualifications
To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J / FG/GS-14. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized experience is: Experience leading technical teams and demonstrating application of technical knowledge of the NAS equipment and procedures, along with automation and associated software in troubleshooting and resolving system issues and procedures, implementing system changes, maintaining consistent operations and improving air traffic operations.
Applicants should provide examples of specialized experience in their work history.
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Some, all or none of the applicants may be interviewed.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Notification of Personnel Action (SF-50).
Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your online application. These documents must be uploaded or emailed to Jennifer.a.lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Jennifer Lowery
Phone
1 (609) 485-5748
Fax
1 (609) 485-8995
Email
jennifer.a.lowery@faa.gov
Address
Federal Aviation Administration
ACT Regional HR Services Division
Atlantic City International Airport, Bldg. 300
AHF-E300
Atlantic City, NJ 08405
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
The Supervisory Aviation Technical System Specialist, herein referred to as the Program Operations Field Manager serves as the Program Management Organization (PMO) representative in the field. The incumbent is responsible for articulating, promoting, and communicating the PMO vision and goals providing second level support for En Route and Oceanic systems in the field.
Duties
The Program Operations Field Manager applies an advanced knowledge of the technical aspects of the work in order to provide leadership and guidance to a diverse staff of aviation specialists that carry out the responsibility of development, test, deployment, and support of NAS En Route and Oceanic Air Traffic Control systems. This includes development, testing, maintenance, security, field support, and deployment of hardware and/or software. The Program Operations Field Manager assigns tasks and responsibilities to their team of aviation specialists to accomplish the organization's mission. Managerial duties include: monitoring and evaluating performance; making hiring decisions; recommending pay increases; coaching and developing employee capabilities; approving leave; and taking, recommending, or approving corrective/disciplinary actions as appropriate. He/she has direct authority over personnel actions involving subordinates; and actively promotes, supports, and participates in the FAA Equal Employment Opportunity (EEO) and Diversity programs. The Program Operations Field Manager ensures that all employees are given an opportunity to influence their work environment and are able to participate in discussions related to the methods of work accomplishment.
Serves as a recognized technical expert within the Air Traffic Organization and the FAA and is called on to provide leadership for highly complex and challenging activities under minimal direction. Serves as a policy and standards expert to develop new and innovative concepts, approaches, methodologies, techniques, and policies for large and challenging issues and high level correspondence. Leads specific teams utilized for analysis of aviation specific concepts and/or managerial topics.
Provides expert technical guidance and instruction within the organization, to other organizations within the PMO, and to corporate FAA, to address diverse, complex issues which often cross multiple projects/programs or functional and technical areas. Works with senior management to identify and jointly solve problems. Provides direct support to Air Traffic and Technical Operations in the deployment of new hardware and/or software systems at the En Route and Oceanic facilities. Applies an advanced knowledge of the technical aspects of the work and an advanced knowledge of budgets, human resources, and other administrative policies and procedures. Work activities typically impact directly on the objectives of the PMO and corporate FAA, as well as the aviation and aerospace industries and other external parties. Work also impacts the safety and security of the NAS.
Maintains contacts both internal and external to the organization, including senior management, union representatives, regional office personnel, and representatives of the aviation industry and military, to facilitate resolution of air traffic operational and technical program issues. Daily contacts are with subordinates, peers, and higher level managers to discuss the status of technical projects/programs and to plan for the future. Has frequent contact with customers, other government entities, and other external parties to interpret policies/ procedures or for other project/program purposes. Frequently represents the FAA on interagency/industry committees and national and international groups that develop, monitor and evaluate FAA programs and operations. Has authority to make commitments for the organizational unit, within guidelines.
Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but the most unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents)
- A one-year supervisor/managerial probationary period may be required.
Qualifications
To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-J / FG/GS-14. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Specialized experience is: Experience leading technical teams and demonstrating application of technical knowledge of the NAS equipment and procedures, along with automation and associated software in troubleshooting and resolving system issues and procedures, implementing system changes, maintaining consistent operations and improving air traffic operations.
Applicants should provide examples of specialized experience in their work history.
Qualifications must be met by the closing date of this vacancy announcement.
Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
Some, all or none of the applicants may be interviewed.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements, may be further evaluated on the Leadership and Management Dimensions listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Notification of Personnel Action (SF-50).
Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your online application. These documents must be uploaded or emailed to Jennifer.a.lowery@faa.gov on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Jennifer Lowery
Phone
1 (609) 485-5748
Fax
1 (609) 485-8995
jennifer.a.lowery@faa.gov
Address
Federal Aviation Administration
ACT Regional HR Services Division
Atlantic City International Airport, Bldg. 300
AHF-E300
Atlantic City, NJ 08405
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.