VTC Technician

Summary

VTC Technician

Ft. Gordon, GA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

The VTC Technician shall perform technical support for Video Teleconference equipment and other multimedia capabilities supported in the PWS.

Responsibilities

• Perform routine performance testing to ensure VTC and other conference room equipment computer servers and workstations operate at optimal performance and capacity.
• Perform troubleshooting of VTC and conference room equipment and execute repair or initiate trouble ticket to the appropriate office for support of components and connections, external to the site VTC system.
• Resolve system operational problems by troubleshooting and performing fault isolation, schedule VTC sessions, maintain a call schedule and coordinate reservations and scheduling of VTC services with outside agencies for executive level users.
• Schedule VTC sessions, maintain a call schedule and coordinate reservations and scheduling of VTC services with outside agencies for executive level users.
• Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of VTC sessions.
• Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
• Act as an equipment custodian and perform inventory asset management and accountability functions.
• Draft Standard Operating Procedures (SOP) for VTC operations.
• Troubleshoot systems failures and accessibility problems and monitor system performance and track usage.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in online corporate system.
• Travel up to 10%.
• Other duties as assigned.

Qualifications

• High school diploma or GED required.
• 1+ years of directly related experience in audio video support.
• Must have hands-on experience in documenting design decisions, implementing, and troubleshooting the following technologies and project activities:
• VTC Systems,
• A/V Control Systems,
• Audio digital signal processors,
• Video switching matrixes,
• Enterprise networked VTC systems,
• A/V connectivity diagrams and IP protocols supporting A/V technologies.
• Must be a U.S. citizen.
• TS/SCI clearance required.

Knowledge, Skills, and Abilities:

• Ability to obtain IAT level II certification upon government request.
• Experience developing and delivering a trend analysis of system load, usage, and response.
• Experience performing system security functions, including system security plans.
• Working knowledge and experience configuring Tandberg/Cisco Codecs.
• Understanding of basic networking IAT level II certified.
• Must have the ability to attend all customer in-person meetings and conferences as requested.
• Must have the ability to communicate with others effectively both orally and in writing.
• Ability to multi-task in a high stress, performance-based environment.
• Ability to establish priorities and meet established deadlines.
• Ability to travel up to 10%.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Chenega Analytic Business Solutions, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program