Membership and Benefits Coordinator

            Washington Teachers’ Union Membership and Benefits Coordinator

Job Summary:

The employee benefits coordinator position assists Washington Teachers’ Union with maintaining membership and benefits enrollment data. This position serves as the lead in data collection and maintenance. They will:

• Track membership and benefit statistics; Prepare reports; Develop and implement strategies to recruit new members; Verify and update the membership and benefits database and files; Supervise the Benefits and Membership Department of the Washington Teachers’ Union;

The candidate hired for the position must possess the following skillset:

• Highly proficient in Excel and database management; Detail-oriented; Proven-expertise in ensuring compliance with rules and regulations; Excellent communicator with a talent for building strong relationships between members and the organization.

Duties/Responsibilities:

• Administer various benefit programs, such as the Union’s dental and vision plan and various Union sponsored membership funds Conduct membership and benefits orientations and explain the benefits of Union membership and other Union benefits programs Maintain the Union’s membership and benefits filing systems and ensure benefits changes are entered appropriately in the data system  Assist employees with vision and dental membership as well as any other related benefit claims Resolve administrative problems with the carrier representatives Coordinate workers' compensation claims with third-party administrator Follow-up on claims to resolution Assist Union Leadership with obtaining statistics and information on union membership and benefit enrollment Prepare and set up meetings designed to help employees obtain information and understand union benefits and other related incentive programs Ensure distribution of required employee notices Prepare and maintain monthly membership reports Maintain and update union membership directory and other requested reports as needed Assist Union in completing benefits reporting requirements Other duties as assigned by Leadership

Required Skills/Abilities:

• Extensive knowledge of employee benefits and applicable laws Excellent written and verbal communication skills Excellent organizational and time management skills Ability to think creatively and take initiative Highly Proficient with Excel Proficient with Microsoft Office Suite or similar software Ability to speak Spanish preferred Handle all questions, information requests and complaints regarding membership
  
  Education and Experience: Bachelor’s degree from a four-year college or university and similar work experience required Five+ years of experience in progressively responsible human resource roles