Management Analyst
- Location
- FAA Nationwide-Selectee Remains in Current Duty Location, United States
- Posted
- May 26, 2023
- Closes
- May 31, 2023
- Ref
- 727574200
- Function
- Management
- Industry
- Government and Public Services
- Hours
- Full Time
Summary
This position is located in the Air Traffic Organization (ATO), Management Services, People Services Directorate, Field Technical Requirements & Forecasting Group, Technical Requirements Analysis Team (AJG-P24). This Group is responsible for accurate and timely recommendations with regard to placement and future needs for the ATO Technical workforce from a global perspective.
Duties
This position is focused on the Staffing Workbook which is an enterprise-class application supporting the operational segments of the ATO including Air Traffic Services (AJT) and Systems Operations (AJR). These systems aggregate data from multiple systems of record and live entry at the field level to provide a complete picture of the staffing at a specific facility. SWB is in the Operations and Maintenance phase and under continual improvement and enhancement.
The Management Analyst responsible for applying experience and comprehensive knowledge of quantitative methods and techniques to plan, schedule and conduct virtual training for front-line and senior managers on Staffing Workbook (SWB) functions and policies. Performs multiple, varying, and complex assignments to assist in the development and promulgation of policies related to SWB and associated Dashboards under the minimal direction of the team manager. Analyzes components of major automation programs, such as the SWB, to develop and modify application user guides and training material. This work directly impact all ATO Service Units and the safety and efficiency of National Airspace System (NAS).
The Analyst uses business and project management principles and procedures to implement new SWB reporting and collection processes. Identifies, plans, and organizes available resources to accomplish projects/programs/activities. Makes optimal use of resources to complete activities within established schedules. Provides project status updates to management. Uses workforce planning experience to forecast staffing requirements and to evaluate position data to develop staffing reports that provide an accurate
assessment of facility staffing levels. Uses automated databases, web-based applications, and information management, to enter data, track progress against milestones, and provides periodic and ad-hoc reports.
As a contributing specialist, uses the SWB and Priority Placement Tool to access facility information, including staffing levels for both bargaining and non-bargaining unit employees. Analyzes and reviews employee data, including Personnel Identifiable Information, to assist senior specialists in recommending and establishing facility specific staffing levels, such as Certified Professional Controller vs. Developmental levels. Conducts studies and analyzes the real-time status of SWB actions to develop and recommend improvements to systems and/or processes to improve operational efficiency. Prepares statistical reports and complex analyses to develop and recommend approaches to address current and anticipated facility staffing issues. Provides guidance to less-experienced professionals and leads small project/program teams to develop and recommend system improvements involving SWB processes. Develops processes to conduct bi-weekly audits of staffing information to enhance the integrity of data.
Contacts are internal and external to Management Services and include senior management, industry and stakeholders to enhance the ability of the Air Traffic Organization to maintain adequate facility staffing levels. Collaborates with participating service units and may act as a point of contact to provide advice and guidance on the applications of SWB policies and procedures. Provides guidance on Business Objects reports to support the Help Desk call center. Assists more experienced analysts in the preparation of project papers, staff reports
and white papers to convey strategic vision. May be called upon to communicate FAA positions on policies and procedures internally and externally.
Requirements
Conditions of Employment
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-H, FG/GS-12 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
The Specialized Experience is defined as:
1. Experience using automated databases, web-based applications, and information management systems to enter data and track progress against milestones. AND
2. Experience using workforce planning methods to forecast staffing requirements.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*
Applicants may be asked to verify information on your application for employment with the FAA.
**All qualification requirements must be met by the closing date of this vacancy announcement.**
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.
Education
Education cannot be substituted for experience.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
NOTES:
1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
2. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits.
3. Management may choose to interview all, some, or none of the referred candidates.
4. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
ALL applicants MUST submit the following:
(1) resume with complete work history; and
(2) a copy of your most recent SF-50 (Notification of Personnel Action).
For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Sana Butler
Phone
1 (202) 267-6264
Fax
1 (202) 267-8330
Email
sana.n.butler@faa.gov
Address
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
This position is located in the Air Traffic Organization (ATO), Management Services, People Services Directorate, Field Technical Requirements & Forecasting Group, Technical Requirements Analysis Team (AJG-P24). This Group is responsible for accurate and timely recommendations with regard to placement and future needs for the ATO Technical workforce from a global perspective.
Duties
This position is focused on the Staffing Workbook which is an enterprise-class application supporting the operational segments of the ATO including Air Traffic Services (AJT) and Systems Operations (AJR). These systems aggregate data from multiple systems of record and live entry at the field level to provide a complete picture of the staffing at a specific facility. SWB is in the Operations and Maintenance phase and under continual improvement and enhancement.
The Management Analyst responsible for applying experience and comprehensive knowledge of quantitative methods and techniques to plan, schedule and conduct virtual training for front-line and senior managers on Staffing Workbook (SWB) functions and policies. Performs multiple, varying, and complex assignments to assist in the development and promulgation of policies related to SWB and associated Dashboards under the minimal direction of the team manager. Analyzes components of major automation programs, such as the SWB, to develop and modify application user guides and training material. This work directly impact all ATO Service Units and the safety and efficiency of National Airspace System (NAS).
The Analyst uses business and project management principles and procedures to implement new SWB reporting and collection processes. Identifies, plans, and organizes available resources to accomplish projects/programs/activities. Makes optimal use of resources to complete activities within established schedules. Provides project status updates to management. Uses workforce planning experience to forecast staffing requirements and to evaluate position data to develop staffing reports that provide an accurate
assessment of facility staffing levels. Uses automated databases, web-based applications, and information management, to enter data, track progress against milestones, and provides periodic and ad-hoc reports.
As a contributing specialist, uses the SWB and Priority Placement Tool to access facility information, including staffing levels for both bargaining and non-bargaining unit employees. Analyzes and reviews employee data, including Personnel Identifiable Information, to assist senior specialists in recommending and establishing facility specific staffing levels, such as Certified Professional Controller vs. Developmental levels. Conducts studies and analyzes the real-time status of SWB actions to develop and recommend improvements to systems and/or processes to improve operational efficiency. Prepares statistical reports and complex analyses to develop and recommend approaches to address current and anticipated facility staffing issues. Provides guidance to less-experienced professionals and leads small project/program teams to develop and recommend system improvements involving SWB processes. Develops processes to conduct bi-weekly audits of staffing information to enhance the integrity of data.
Contacts are internal and external to Management Services and include senior management, industry and stakeholders to enhance the ability of the Air Traffic Organization to maintain adequate facility staffing levels. Collaborates with participating service units and may act as a point of contact to provide advice and guidance on the applications of SWB policies and procedures. Provides guidance on Business Objects reports to support the Help Desk call center. Assists more experienced analysts in the preparation of project papers, staff reports
and white papers to convey strategic vision. May be called upon to communicate FAA positions on policies and procedures internally and externally.
Requirements
Conditions of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents)
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-H, FG/GS-12 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
The Specialized Experience is defined as:
1. Experience using automated databases, web-based applications, and information management systems to enter data and track progress against milestones. AND
2. Experience using workforce planning methods to forecast staffing requirements.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*
Applicants may be asked to verify information on your application for employment with the FAA.
**All qualification requirements must be met by the closing date of this vacancy announcement.**
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Knowledge, Skills and Abilities (KSA) and/or Quality Ranking Factor (QRF) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; (3) alphabetical; or (4) priority grouping, and referred to the selecting official for selection consideration.
Education
Education cannot be substituted for experience.
Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements
The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.
NOTES:
1. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each KSA section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
2. This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits.
3. Management may choose to interview all, some, or none of the referred candidates.
4. This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
ALL applicants MUST submit the following:
(1) resume with complete work history; and
(2) a copy of your most recent SF-50 (Notification of Personnel Action).
For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
Sana Butler
Phone
1 (202) 267-6264
Fax
1 (202) 267-8330
sana.n.butler@faa.gov
Address
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
AHF-110
Washington, DC 20591
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.