Site Lead

Summary

Site Lead

Huntsville, AL

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large scale government operations by leveraging cutting-edge technology and take your career to the next level!

Our Strength Is Our People

We believe taking care of our employees will deliver the best support to our customers and our community. Our success is attributable to our employees. We recruit and retain civic-minded people who fit our family-oriented small business culture.

Valued people deliver the highest level of professionalism and support to our customers. We provide our employees with a positive work environment and social activities that reinforce teamwork.

Venturi, LLC, a Chenega company, has an opportunity to deliver logistical support services in support of a US government customer. This work includes shipping and receiving operations, mail delivery, supply chain management, warehouse processes, move management, property accountability, heavy equipment management, and automotive fleet support. Venturi has relevant past performance to meet this customer's requirements. Starting in 2008, Venturi has provided logistics, deployment, and sustainment operations to various Department of Defense customers.

Venturi has an exciting career opportunity for a Site Lead who will assist the Contract Project Manager with managing workforce performance and work required within the scope of this contract and shall serve as the deputy point of contact for the contractor with the government. The Site Lead shall be on site at Redstone Arsenal during customer core hours. The Site Lead will assist the Project Manager in attending weekly staff meetings and other periodic meetings as required, including but not limited to weekly joint meetings with the COR and the designee to review and plan actions concerning scheduling, priorities, and performance issues. The Site Lead is responsible for visiting staffed locations and future locations on a daily, weekly, and/or monthly basis as directed by the government to ensure operational needs are being meet and to address any problems on site. The nature of the work required by this contract is such that it is considered essential for a Site Lead capable of making decisions and acting in the absence of Project Manager on site at Redstone during core hours. These assignments may be revised with the concurrence of the COR. Regardless of the assignments, the contractor shall ensure that, on any normal working day an individual with designated authority to manage all requirements of this contract is on-site and available at Redstone.

Responsibilities

• Supervisie employee outcomes by training, assigning, scheduling, coaching, and counseling employees.
• Communicate job expectations and plan, monitor, and appraise job contributions, inclusing adhering to policies and procedures.
• Authority to discipline contractor personnel employed under this contract.
• Meet operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service; resolving problems; identifying system improvements.
• Maintain customer service objectives by monitoring daily operations; resolving claims that require manual review or technical support for operations.
• Consistently review systems and makes necessary adjustments where needed, including resources/staffing.
• Research and resolve escalated calls, review and resolve complex claims that have not been resolved by staff.
• Maintain and improve departmental operations by monitoring system performance; identifying and resolving operations problems; supervising process improvement and quality assurance programs; installing upgrades.
• In absence of the Project Manager, serve as acting Project Manager.
• Answer customer and client inquiries.
• Other duties as assigned.

Qualifications

• High school diploma or GED
• Associate degree preferred
• 5+ years of experience as a team lead or similar position
• 5+ years of experience in the logistics industry
• Top Secret clearancce required.

Knowledge, Skills, and Abilities

• Excellent verbal and written communicator with strong technical capacity and ability to accurately complete all documentation.
• Extensive knowledge of customer service best practices with ability to resolve issues while maintaining a professional and calm demeanor.
• Able to work effectively in a fast-paced environment and maintain productivity both independently and collaboratively.
• Capable of multi-tasking and effectively managing programs as a proficient problem solver and teamwork supporter.
• Detail-oriented with great organizational and time management skills with the ability to delegate and assign tasks.
• Ability to coach and mentor other employees.
• Working knowledge of standard technology used in the industry (e.g., POS, program tracking, bookkeeping, word processing).
• Excellent verbal and written communicator with strong technical capacity and ability to accurately complete all documentation.
• Extensive knowledge of customer service best practices with ability to resolve issues while maintaining a professional and calm demeanor.
• Ability to work effectively in a fast-paced environment and maintain productivity both independently and collaboratively.
• Capable of multi-tasking and effectively managing programs as a proficient problem solver and teamwork supporter.
• Detail-oriented with great organizational and time management skills with the ability to delegate and assign tasks.
• Ability to coach and mentor other employees.
• Working knowledge of standard technology used in the industry (e.g., POS, program tracking, bookkeeping, word processing).
• Knowledge of logistics and life-cycle management principles, concepts, policies, and regulations.
• Working knowledge of contractual processes, procedures, and technical requirements as it applies to logistical support.
• Expert ability to meet and deal with customers using a high degree of tact and diplomacy.
• Ability to manage and supervise a work force.
• Ability to effectively communicate both orally and in writing, to include writing and preparing memorandums, letters, briefings, and other official correspondence.
• Knowledge, skill, and ability in MS Office applications (Excel, Word, Outlook, PowerPoint), as well as other applications as necessary.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Venturi, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program