Registered Nurse - Ambulatory Care/Telephone Triage

Eglin AFB, Florida
May 26, 2023
Jun 25, 2023
Full Time

ERP International is seeking a full time Registered Nurse (RN) to support telephone triage services of the Ambulatory Care clinic at the 96th Medical Group, Eglin Hospital at Eglin AFB Fort Walton Beach, FL.

Be the Best! Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans! ERP International is honored to have been named one of The Washington Post's 2022 Top Workplaces!

Connect With Us! Apply online today and discover more about this exceptional employment opportunity.

* Excellent Compensation & Exceptional Comprehensive Benefits!
* Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays!

* Medical/Dental/Vision, STD/LTD/Life, and Health Savings Account available!
* Annual CME Stipend and License/Certification Reimbursement!

* Matching 401K!

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.


Work Schedule:

Normal schedule is Monday - Friday, 9 hours between 6:45am and 3:45pm, with a one-hour (non-paid) lunch.

No on-call, weekends, or holidays required.

Position Summary: This position is an 8 hour a day desk job. This position focuses is on Telephone Health and military personnel readiness. Telephone notifications are received from the appointment line via a computer based system. The system notifies the RN who the patients are and why they called. The Telephone Triage RN returns those calls to Triage the patients that have symptoms of various conditions for acuity. Based on this determination we 1) determine if there is an emergent need to tell the patient to report to the Emergency Room, 2) schedule an appointment with the providers, or 3) advise how to treat ailments at home. We also order refills for medications, notify about labs, and disseminate care directions on behalf of the providers. The Telephone Triage RN will only see patients if the Technicians need assistance giving medications, for upgrade training or if something irregular has occurred where a provider needs our assistance. Many of the below Job Specific items are rare especially since the Warrior Clinic is now for Active duty personnel. All Minimum Qualifications are required in the rare events conscious sedation etc. is needed by one of the providers.

Job Specific Duties: The type of work may include, but is not limited to, the following:

• Coordinate patient care in collaboration with a wide array of healthcare professionals. Facilitate the achievement of optimal outcomes in relation to clinical care, quality and cost effectiveness.

• Ensure compliance with standards of care and practice in accordance with all established policies, procedures, and guidelines used in the MTF.

• Perform health histories.

• Provide health promotions, counseling, and education.

• Administer medications and numerous other personalized interventions to include, but not limited to, conscious sedation during applicable procedures.

• Direct and supervise care provided by other healthcare professionals.

• Accountable for making patient care assignments based on the scope of practice and skill level of assigned personnel.

• Recognize adverse signs and symptoms and quickly react in emergency situations.

• Communicate and collaborate with a diverse group of people for the purpose of informing the healthcare team of plans/actions, for teaching/education to benefit the patient/family and organization.

• Make referral appointments and arrange specialty care as appropriate.

• Conduct research in support of improved practice and patient outcomes.

• Documentation. Contractor employees shall prepare all documentation to meet or exceed established MTF standards, to include, but not limited to: timeliness, accuracy, content, and signature.

• Medical Records Documentation. Health care providers shall complete medical records documentation within 72 business hours of the encounter with the patient.

• Coding. Contractor employees shall use the proper coding of procedures and treatment, and shall maintain coding accuracy (CPT/E&M/procedure) at the same standard, 90% or higher, as military and civil service health care providers engaged in comparable work.


Minimum Qualifications:

* Education: Bachelor of Science in Nursing or minimum of 3 years of nursing experience with an Associate Degree of Nursing may be considered. Graduate from a college or university accredited by National League for Nursing Accrediting Commission (NLNAC), or The Commission on Collegiate Nursing Education (CCNE).

* Experience: Shall have a minimum of 36 months of relevant experience as a Registered Nurse within the last 48 months. Experience in conscious sedation is required.

* License: Current, full, active, and unrestricted license to practice as a Registered Nurse in any state.

* Life Support Certification: Possess a current AHA or ARC BLS Healthcare Provider & Advanced Cardiac Life Support (ACLS) is required.

* Security: Must possess ability to pass a Government background check/security clearance.

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