ADA Compliance Specialist

Washington D.C
May 23, 2023
May 30, 2023
IT, QA Engineer
Full Time
This is an on-site/in-person work opportunity.


New Carrollton Metro Headquarters:

4100 Garden City Dr| New Carrollton, MD 20784

ADA Compliance Specialist Marketing Statement:

The Washington Metropolitan Area Transit Authority (WMATA) Occupational Health and Wellness (OHAW) department is seeking an experienced ADA Compliance Specialist who will be responsible for managing end-to-end reasonable accommodation process for WMATA applicants and employees. Responsibilities include managing the ADA interactive process under Title I, facilitating the ADA reassignment process for the Authority, reporting applicable metrics, responding to inquiries from internal and external stakeholders and facilitating training on the reasonable accommodation process. The ideal candidate will be proactive, flexible, have excellent interpersonal skills, work independently, be responsive and exercise discretion in a complex occupational health setting. This role is critical to OHAW and requires a strategic thinker who is and highly organized, open-minded an adept problem-solver, and skilled multitasker.

Minimum Qualifications :

  • A Bachelor's degree in Business Administration, Human Resources or a related field.
    • In lieu of a Bachelor's degree, a High School Diploma or GED and four (4) additional years of disability compliance, human resources policy administration, employee relations, equal employment opportunity, FMLA, worker's compensation and/or other absence management experience in a multi-facility employer.

  • Five (5) years of disability compliance, human resources policy administration, employee relations, equal employment opportunity, FMLA, worker's compensation and/or other absence management experience in a multi-facility employer.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary:

The Americans with Disabilities Act (ADA) Compliance Specialist is responsible for facilitating the ADA reasonable accommodation process at the Washington Metropolitan Area Transit Authority (WMATA). The position explores and evaluates workplace accommodations that will enable employees and applicants to perform the essential functions of positions at WMATA. The incumbent is responsible for comprehensive management of the ADA accommodation lifecycle including: intake, review of medical documentation, review of essential job functions, facilitating the interactive process, evaluation of return-to-work-accommodations, accommodation determination, follow-up, reporting and tracking. This is a technical position requiring the effective application of WMATA policies to ensure compliance with applicable federal statutes, related polices and collective bargaining agreements.

Essential Functions :
  • Effectively manages life cycle of assigned accommodation requests to include general administration, comprehensive case management and program compliance with the relevant employment laws and established ADA Compliance Branch service level agreements. Ensures compliance with the Americans with Disabilities Act and Americans with Disabilities Amendments Act (ADAAA), applicable WMATA polices and collective bargaining agreement provisions which address employees with medical impairments.
  • Engages applicants, employees, medical professionals, supervisors, and internal stakeholders to respond to requests for reasonable accommodation. Ensures that the interactive process required by the ADA is performed consistently for all reasonable accommodation requests submitted to the ADA Compliance Branch. Drafts compliant correspondence to the requestor and all other stakeholders, ensuring the analysis, determination and next steps regarding accommodation requests are clearly delineated.
  • Facilitates lactation arrangements for nursing mothers returning to work following childbirth. Works with operations and administrative staff to ensure that lactation arrangements, including locations, breaks and pay, are compliant with the Fair Labor Standards Act (FLSA) and applicable collective bargaining agreements. Maintains records of lactation arrangements granted and the terms and conditions of those arrangements.
  • Considers both the employee's need for accommodation, requirements under the ADA and the business priorities of the Authority in making accommodation decisions. Evaluates restrictions and accommodation options while considering all applicable WMATA policies and collective bargaining agreements. Maintains the confidentiality of all protected health information (PHI).
  • Works with the Office of Health and Wellness (OHAW) clinical staff to assess the restrictions of employees returning to-duty to determine if and which accommodations must be offered. Assists in managing employee time away from work while ensuring that the Authority's safety priorities are met.
  • Facilitates communication with medical providers and WMATA's Chief Medical Officer to clarify and validate documentation that supports the requests for reasonable accommodation. Ensures that the ADA Compliance Branch delivers compliant and effective reasonable accommodation determinations.
  • Thoroughly documents, tracks and maintains accurate records. This includes maintaining the status of all accommodation requests throughout the interactive process. Ensures that ADA and US Department of Labor (DOL) recordkeeping requirements are met for all reasonable accommodation requests.
  • Facilitates training for the programs and functions of the ADA Compliance Branch to include reasonable accommodation, lactation breaks and ADA job reassignment. Supports the Internal Business Operations (IBOP) priority of promoting a diverse, inclusive, and discrimination-free work environment.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.


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