Systems Administrator

Overview

The Systems Administrator maintains and supports the integrity of the client and server operating system environments by administering, installing and troubleshooting a variety of hardware platforms and operating systems, performing systems maintenance tasks (system back-up, recovery, file maintenance), maintaining business application software with vendor releases and upgrade schedules, and maintaining physical IT asset management database. This role is also responsible for planning and refreshing end-of-life desktop hardware and software, performing user identity and access management, and providing tier 2 user support and fulfill user hardware, software and access requests.

Responsibilities

• Manage system infrastructure and any processes related to these systems, including configuration management, security and account management
• Coordinate and collaborate with network engineering, business application, and database administration function to ensure availability, reliability, and scalability of corporate networks and servers to meet business demands
• Maintains application, web, and database servers that are primarily hosted on a Windows or Linux server environment
• Ensure that proposed and existing systems architectures remain aligned with organizational goals and objectives
• Assist in creating system design models, specifications, diagrams, and charts to provide direction to system programming and development teams
• Deploy workstations, network devices, servers, storage devices, printers, scanners, firewalls, encryption systems, and all host security systems
• Administer and maintain end user accounts, permissions, and access rights
• Manage enterprise directory services and supporting server infrastructure
• Perform upgrades of existing client server based business applications as required
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
• Perform file system configuration and management; define and perform server backups and recovery procedures
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies
• Serve as cornerstone for escalating server issues; provide timely response to customer escalations
• Provide after-hours support as part of an on-call rotation
• Perform other related duties as assigned
• Remains cognizant of and adheres to NWFCU policies and procedures, and regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications

Required

• High school diploma or equivalent
• Minimum 5 years of experience in the Information Systems field
• Working knowledge of VMware virtualization technologies
• Experience installing, configuring and maintaining Microsoft Windows server environments
• Knowledge of cloud based technologies available from Azure, AWS or Google Cloud
• Active Directory and Group Policy management
• Good project management skills
• Excellent written, oral, and interpersonal communication skills
• Ability to interact effectively with all levels of the organization and/or with members
• Strong organizational skills; ability to handle multiple assignments and stay on schedule
• Accuracy and detail-orientation
• Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
• Ability to work Monday-Friday 8:00AM-4:30PM
• Ability to obtain and maintain a Secret level government security clearance

Preferred

• Experience installing, configuring, and maintaining Linux server environments.
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Experience with scripting and automation tools
• Working knowledge of CISCO UCS infrastructure
• Familiarity with the Okta platform
• Experience with Cohesity and Zerto applications
• Office 365 and Teams Administration
• Database technologies including Microsoft SQL server

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.