Virtual Community Center Web Producer

Washington, DC
May 24, 2023
May 28, 2023
Full Time

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AARP's Integrated Communications and Marketing (ICM) Group includes Membership, Content and Editorial, Customer Experience, External Relations, Brand Strategy and Strategic Communications. Across paid, earned, shared and owned channels, ICM manages AARP's reputation, drives engagement and member growth, and showcases AARP's mission and value through one, integrated voice.

This Virtual Community Center Web Producer, reporting to the Manager of Digital Production Web Management, works with cross-functional teams to assist with content production in collaboration with stakeholders and is responsible for optimizing content submitted by content owners in CVENT CMS and posting content to the AARP Virtual Community Center . This person works on tasks, processes, and schedules to assist the editorial teams in developing creative content and getting approved content published. This position ensures that the final product accurately conveys the desired message and adheres to the style guide and quality standards. Also, this person collaborates with management to identify opportunities to streamline production processes and to develop new procedures that support the business unit/department.


  • Works closely with stakeholders to optimize content messaging and style.
  • Supports the pre-production, production, and post-production of assigned tasks.
  • Supports the day-to-day production process for digital and/or other content platforms.
  • Coordinates with editorial teams and internal stakeholders to ensure that the products and performance of digital content engage the 50+ demographic and amplifies the organization's social mission.
  • Conducts quality assurance checks on assigned tasks.
  • Supports constructive and productive partnerships with the organizations internal and external stakeholders in support of the overall mission of the business units.


  • Bachelor's degree.
  • 3+ years of experience in web production and project management.
  • Experience applying UX design processes to web content development.
  • Experience using a content or event management system.
  • Ability to produce accurate data for reporting purposes, using applications such as Excel and Adobe.
  • Excellent communication skills, both oral and written. Ability to communicate effectively with team members.
  • Ability to thrive in a fast-paced environment, meet tight deadlines while maintaining a keen attention to detail, and work independently and manage multiple projects simultaneously.
  • Proven ability to meet goals and objectives while working in a collaborative, matrixed environment.

Additional Requirements
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

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