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Assistant Security Operations Manager

Embassy of Australia
Washington D.C.
Closing date
Jun 27, 2023

View more

Management, Other
Full Time

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas.

The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.

About the Position

This position assists the Security Operations Manager to lead the Security Operations Section and ensures the protection of the personnel, official information, physical assets, and premises of the Embassy and official residences.

The Assistant Security Operations Manager will undertake complex work, under limited direction, and with the opportunity for reasonable autonomy and accountability. The Assistant Security Operations Manager will have initiative and be able to exercise sound judgment in the application of security-related practices and procedures.

The Assistant Security Operations Manager will be a good communicator who can develop and maintain relationships with a broad set of internal and external stakeholders. The Assistant Security Operations Manager will have self-awareness and commitment to personal development, in addition to well-developed communication, negotiation, representation and liaison skills. Some after-hours work will be required.

The key duties of the position include, but are not limited to:

• provide advice and support to stakeholders including other Australian Government agencies within the Australian Embassy for the delivery and management of effective security arrangements that are the basis of a strong security culture;

• supervise security staff, including contracted security guards, by monitoring work practices, quality control, setting priorities within the work unit, and developing and implementing local procedures;

• assist in the delivery of projects, development of compliance strategies and resolution of workplace issues;

• ensure accurate and timely payments of invoices to customers and contracted service providers; 

• assist in the development and implementation of security policy, plans and procedures based on risk management principles and DFAT standards for the protection of people, information, property and assets;

• prepare and conduct induction and security briefings for staff, and provide policy input and participate in internal and external security meetings, conferences and other forums;

• liaise with local law enforcement on security issues and respond to public queries or refer onwards,

• assist in managing any emergency response at the Embassy or official residences and oversee security during events;

• liaise with the account manager and supervisor for the contracted guards weekly with reference to rosters, invoices, probity checks, issues management and other contractual key performance indicators;

• liaise with Embassy staff, conduct investigations on incidents, document incidents, prepare and provide situation reports;

• manage the operations of the Embassy's Security Management Information System and Access Control System; and

• share the on-call after-hours duty officer responsibility with the Security Manager.



• demonstrated effective people management skills, including a general understanding of shift work and resource planning, and the ability to effectively lead a team;

• ability to work under pressure with limited supervision, including demonstrated experience in exercising sound judgment, making effective decisions and prioritising in order to meet multiple, competing deadlines;

• high-level of administrative, organisational, coordination and record-keeping skills, including attention to detail;

• demonstrated ability to deal professionally with people from diverse backgrounds and job functions;

• hold or can obtain a US drivers licence; and

• effective oral and written communication and interpersonal skills, including the ability to maintain confidentiality and exercise discretion.


• knowledge of/or work–related experience in a diplomatic mission, international organisation;

• diploma or qualifications in security and risk management;

• Certificate IV in workplace training and assessment or equivalent;

• hold or can obtain an Australian Government security clearance; and

• hold a current first aid and CPR certificate (be able to obtain one in the first 12 months)

Apply at:,CurBID,JobListID,jobsListKey,JobID&lid=03818800088&rmuh=D5459FDCC44FB7FE7DD3E8DE9BF8016502F120AC 

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