Certified Nursing Assistant

JBMDL, New Jersey
May 23, 2023
May 27, 2023
Full Time

ERP International is seeking a full time Certified Nursing Assistant (CNA) in support of telephone triage line at the 87th Medical Group Clinic at Joint Base McGuire-Dix-Lakehurst, NJ

Be the Best! Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans! ERP International is honored to have been named one of The Washington Post's 2021 Top Workplaces!

Connect With Us! Apply online today and discover more about this exceptional employment opportunity. www.erpinternational.com

* Excellent Compensation & Exceptional Comprehensive Benefits!

* Paid Vacation, Paid Sick Leave and 11 Paid Federal Holidays!
* Medical/Dental/Vision, LTD/STD/Life, and Health Savings Account available!

* Annual CME Stipend and License/Certification Reimbursement!

* Matching 401K!

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.


Work Schedule:

Monday - Friday, 9 hours between 6:30am and 4:00pm, with a one hour lunch.

No weekends or holidays

Job Specific Details:
  • Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports Primary Care Manager (PCM) by booking the patient with the appropriate access to care and allocating the appropriate standard appointment type.
  • Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or Military Health System (MHS) GENESIS.
  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
  • Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
  • Validates basic patient demographic information prior to booking appointment for patients. Makes required updates.
  • Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.
  • Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.
  • The appointment clerks will also support medical records, release of information, clinic front desk reception, appointment template development/maintenance when not needed in the patient appointing area (due to decreased demand) and those departments are negatively impacted by leave, TDYs, deployments, etc.


Minimum Qualifications:
  • Degree: Certificate
  • Education: Completion of a Certfied Nursing Assistant program.
  • Experience: One year of experience as a certified nursing assistant after graduation
  • Certification: Possess and maintain certification as a certified nursing assistant
  • Life Support Certification: Possess a current AHA or ARC BLS Healthcare Provider certification.
  • Security: Must possess ability to pass a Government background check/security clearance.

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