Degree Compliance SpecialistThe George Mason University Office of the Registrar invites applications for a Degree Audit Compliance Specialist. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.Responsibilities:The successful candidate will be responsible for reviewing and maintaining accurate degree evaluations. The position also requires performing automated and manual degree compliance reviews. The incumbent's main duties include, but are not limited to:Graduation:Perform degree audits using Ellucian Degree Works evaluation systems or any new degree audit system, and review scheduled graduation reports to determine if applicants have satisfied degree requirements;Post degrees;Develop and maintain an understanding of other areas that impact graduation eligibility, such as registration;Build and maintain relationships with faculty, staff, and administration to assist in resolving complex issues related to degree completion; andMaintain expertise on the requirements students must fulfill to graduate as well as the university and college academic policies which affect those requirements.Degree Audits:Process complex academic records transactions (Ex. sub waivers, exceptions, reductions of credit, etc.) that will have a special effect on the degree audit;Serve as a problem solver for degree audit problems as they occur; andProvide training on Ellucian Degree Works and any new degree audit software.General:Troubleshoot technical and academic questions regarding academic records in order to provide customer service regarding the student record process;Create diploma orders for new graduates, duplicate requests, missing or damaged diplomas, and retroactive graduates;Develop and maintain a highly detailed level of knowledge regarding all academic programs at the university;Work independently toward a common goal to meet deadlines;Provide high-quality customer service in all aspects of the position;Present complex ideas and policies in a way that is easy to understand;Answer general email inquiries from students and the campus community; andAs necessary, meet with students who visit the Registrar's Office. Understand that Degree Auditors cannot advise students and know when to make appropriate referrals.Required Qualifications:Bachelor's degree, or an equivalent combination of education and experience;Customer service experience, especially with an assertive clientele;Excellent oral and written communication skills;Demonstrated ability to employ logic to solve problems;Demonstrated ability to process large volumes of work, while maintaining a high level of accuracy;Experience with degree evaluation and/or student information system software; andDetail-oriented.Preferred Qualifications:Experience with the Ellucian Banner student information system;Experience with academic programs and their requirements;Ability to thrive in a fast-paced environment with conflicting priorities;Experience utilizing degree evaluation software, particularly Degree Works, is strongly preferred; andWork or other experience that required logic in dealing with complexity.
For full consideration, applicants must apply for position number 03148Z at http://jobs.gmu.edu; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.
"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition."
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.