Clinic Administrative Specialist

Clinic Administrative SpecialistThe George Mason University, Student Health Services Department invites applications for a Clinic Administrative Specialist position. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. About the Department: Student Health Services (SHS) provides health care services at George Mason University. SHS provides primary care services and health promotion to eligible students at Mason, including but not limited to, initial and follow up assessment, history taking, physical exam of patients, utilization of differential diagnosis, appropriate interventions, consultations and referrals as indicated, and basic emergency treatment and stabilization. Staff provide services to faculty, staff, and visitors on an as needed basis.Responsibilities:Supports the SHS mission by maintaining a presence at the front desk;Provides direct customer support;Assists students in need of health care services;Provides excellent and exemplary customer service to both internal staff and external customers; andRepresents SHS as a liaison between medical staff/visitors and the front desk.Administrative Office DutiesServes as Receptionist/Gatekeeper to Medical Clinic;Schedules patient appointments;Assists patients with registration process;Completes data entry for patient demographic information and immunizations;Completes accurate data entry of patient information;Answers incoming calls, takes messages, directs patient or visitors to appropriate resources or nurse;Manages patients walking into the clinic with or without an appointment;Promptly reports potential emergent patients or situation to the appropriate staff;Receives, sorts, and routes incoming mail;Manages incoming or outgoing faxes; andProvides excellent customer service by handling inquiries, providing information, politely, accurately and in a timely manner.Required Qualifications:Demonstrated organizational skills with ability to handle multiple tasks simultaneously;Demonstrated interpersonal and communication skills;Knowledge and understanding of front office procedures in a primary care clinic setting;Basic computer knowledge and skills, including Microsoft Office, Excel and Outlook;Basic understanding of medical terminology;Experience with Electronic Health record;Experience with patient check-in and patient out procedures; andAbility to prioritize and to facilitate cohesiveness and team work.Preferred Qualifications:Basic CPR certification;Medical office or other patient ambulatory clinic experience; andExperience and knowledge of unique needs of a college student.

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.