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Senior Enterprise Watch - VA

Chenega MIOS
Springfield, Virginia
Closing date
Jun 23, 2023

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Job Details

Senior Enterprise Watch - VA

Springfield, VA Join our Talent Network

Chenega Agile Real-Time Solutions (CARS)

Chenega Job Title: Senior Enterprise Watch

Clearance: TS/SCI

Location: Springfield, VA

FLSA Status: Exempt, Full Time, Regular


Enterprise Watch services encompass delivering proactive collection, dissemination, and monitoring of mission system and site status, as well as leadership, coordination, and collaboration for critical and high priority incident resolution that provides NGA executives and CIO-T leadership with situational awareness.

This position is contingent upon contract award and government funding of the program

Duties and Responsibilities:

• Manage Critical Priority 1 tickets to resolution

• Monitor operational activities to maintain centralized situational awareness of the overall health of IT services.

• Communicate the status of the operational infrastructure

• Provide briefings to senior leadership on the status of the IT enterprise

• Prepare and deliver the Daily Operations briefs

• Collect, coordinate, and brief upcoming days AOs

• Recommend appropriate mitigation activities to minimize down time, minimize mission impact and restore services as soon as possible

• Assist in assessing the impact of events and incidents on mission capability, prioritizing service restoration activities, and providing final assessment of mission impacts prior to conducting authorized outages

• Coordinate with any impacted mission partners during unscheduled outages to advise of outage status, remediation actions, and projected restoral times

• Manage, maintain, and update an electronic dashboard

• Work shifts: Panama 6am - 6pm or 6pm to 6 am

• Supervisory Responsibilities: No

• Other duties as assigned

Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• Associates Degree plus eight years of relevant experience

• Operational experience with ServiceNow

• Experience in the Intelligence Community

• Exhibit excellent customer service, organizational and time management skills

• DoD 8140 (formerly 8570.01-M), IAT Level II: CCNA-Security, GICSP, GSEC, Security+ CE, SSCP (within 6 months)

• Foundation level certification in ITILv3 or bridge course is desirable

Knowledge, Skills and Abilities:

• Must have the ability to demonstrate strong business and organizational skills and have outstanding communication skills, both verbal and written.

• Must be able to handle confidential information with discretion.

• Must be detail oriented with the ability to manage multiple tasks.

• Motivated self-starters

• Attention to detail

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

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Chenega Corporation’s Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU) provides innovative solutions for federal, DOD, and commercial customers worldwide. Founded in 2005 and headquartered in Lorton, Virginia, Chenega MIOS is a shared services division of Chenega Corporation. As an Alaska Native Corporation, 100% of our profits benefit our Native shareholders through preservation of culture and heritage or being reinvested in the business, truly making Chenega a “Corporation with a higher cause.” 

Chenega MIOS provides standard business services to its 20+ wholly-owned companies of Chenega Corporation and assists in managing contracts with a net value of over $600 million. Together, the companies aligned under the MIOS SBU offer a diverse range of capabilities that strengthen our capacity for shared knowledge and mission-focused service to our customers. These capabilities include but are not limited to information technology, systems engineering, records management, and staff services. 

As a 2020 Top Workplace, we are proud to be a Washington Post featured employer and are always looking for dedicated professionals in the DC Metro region. Still, our footprint reaches across the globe with work in 39 states, DC, Guam, and 11 different countries. Please find our DC Metro area positions below, and for more information on Chenega MIOS, our capabilities, and employment opportunities, please visit

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