This job has expired

Volunteer Program Assistant (ncs Center Leader)

Fairfax County Government
Fairfax, Virginia
$35,798.88 - $59,664.38 Annually
Closing date
Jun 3, 2023

Job Details

Job Announcement

Exciting opportunity to assist the Volunteer Program for Fairfax County’s Department of Neighborhood and Community Services!

Operates under the supervision of the Department of Neighborhood and Community Services (NCS) Volunteer Program Supervisor in the Inclusive Engagement and Targeted Interventions Division. Assists with the planning and administration of a comprehensive volunteer program providing volunteer opportunities for youth, adults, older adults, and families of all ability levels. Works with NCS, other county agencies, and community stakeholders to develop volunteer opportunities and recruit volunteers of all abilities and ages following current safety protocols and best practices. Supports with training and onboarding, occasional supervision, and recognition of volunteers. Communicates with volunteers by email, phone calls, virtual newsletters, and in-person at events. Collaborates with residents, community organizations, across NCS centers and business areas, and with other county agencies to support and promote programs and services that address needs and equitable access to opportunities to enhance well-being and community inclusion. Provides on-site support to NCS staff when needed. Uses volunteer management database software to recruit, onboard, place, and track volunteers. Runs reports from the volunteer management database to fulfill data reporting requirements. Other duties as assigned based upon agency and county needs.

Additional Work Schedule Requirements: Some evenings and weekends.

To learn more about our agency, and the great work we do on behalf of Fairfax County, visit Neighborhood and Community Services .

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Duties
Assists in the program delivery duties of the assigned facilities;
Ensures staff compliance with operating procedures and safety/security standards;
Informs the public of pertinent rules and regulations;
Directs residents to private and public resources and programs;
Delivers customer service by distributing literature and providing information;
Assists as a liaison between County agencies, residents and other community centers.

Assists management in the daily program delivery of several specialized programs and special events at assigned facilities;
Assists management in the collection of data and records management necessary for the operation and evaluation of programs.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

  • Knowledge of the principles and practices of recreation center management;
  • Ability to assist center management with the collection and tracking of program data and outcomes needed for compiling administrative reports;
  • Ability to use a personal computer, applicable software, and peripheral equipment;
  • Ability to direct and coordinate the work of subordinate staff and volunteers;
  • Ability to maintain effective working relationships with staff, citizen groups, and the public;
  • Ability to communicate effectively both verbally and in writing.

Employment Standards

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies)
Graduation from high school or a GED issued by a state department of education, plus one year of related experience in a recreation center or facility, OR one year of experience organizing and coordinating public recreation activities or community outreach, as applicable to the position.

The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

  • Degree in recreation, sociology, social work, public health, public administration, therapeutic recreation or related field;
  • Prior experience with the following:
    • Managing volunteers
    • Working with youth and family program participants and volunteers
    • Working with volunteers of diverse backgrounds
    • Working with volunteers of different abilities and skill levels
    • Familiarity with volunteer management database software
    • Volunteer coordination and/or developing volunteer opportunities
    • Use of virtual and video-conferencing platforms.

Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.



Fairfax County, Virginia is a diverse and thriving urban county. As the most populous jurisdiction in both Virginia and the Washington metropolitan area, the County's population exceeds that of seven states. The median household income of Fairfax County is one of the highest in the nation and over half of its adult residents have four-year college degrees or more educational attainment. Fairfax County also is home to an extensive commercial office market and is a major employment center.

Fairfax County Government is a great place to work, with a variety of jobs in different fields, great benefits, and an enjoyable working environment. We serve nearly one million residents in one of the largest counties in the country. Our talented employees have established Fairfax County as a leader in nearly every facet of public service and have won national recognition as innovators in local government.The size of Fairfax County government and the diversity of services it provides to citizens allows opportunities for personal growth and development, without ever having to change employers. In addition to pay, Fairfax County Government provides an employee benefits package worth approximately 25% of your salary in additional compensation. This package of benefits consists of programs designed to protect you and your family during your employment with the county and into your retirement years.

Health Insurance
Dental Insurance
Group Term Life Insurance
Contributory Retirement Plan
Deferred Compensation
Flexible Spending Account Programs
Long Term Disability Insurance
Long Term Care Plan
Tuition Assistance Program
Employees' Child Care Center
Virginia College Savings Plans

Fairfax County's Application Process: Fairfax County uses an online application process called NEOGOV at nearly all positions.

Applicants who need assistance with the online application process are welcome to come to the Application Center at Fairfax County's HR Central where staff will be happy to work with you to establish an account and get your resume into the system. HR Central is located in the Government Center at 12000 Government Center Parkway, Suite 270, Fairfax, VA, and is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Or call 703-222-5872 for more information.

For more information on applying, please click here -

Company info
12000 Government Center Parkway
Suite 270

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