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Sr. Director of Product Management - Platform Services, Enterprise Consumer Products

Employer
Capital One
Location
McLean, Virginia, United States
Closing date
Jun 18, 2023

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Job Details

Center 3 (19075), United States of America, McLean, Virginia

Sr. Director of Product Management - Platform Services, Enterprise Consumer Products

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you will be expected to demonstrate proficiency in four key areas :
  • Human Centered
    • You'll deeply immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions
    • You'll be challenged to discover customer needs and inspire innovative solutions or products in light of industry trends, emerging technologies and business and customers insights
  • Business Focused
    • You'll be the leader to develop a compelling portfolio or product vision for our organization to deliver capabilities that empower differentiated customer experiences and deliver breakthrough business value
  • Technology Driven
    • You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems
    • You'll be responsible to make technology investments decision by assessing opportunities for reusing Enterprise solutions or for and building new ones with extensibility & enterprise scalability in mind
  • Transformational Leadership
    • You'll influence a broad set of senior executives across the enterprise and your organization who are stakeholders or delivery partner to successfully deliver on your portfolio/product vision
    • You'll establish a long-term product portfolio strategy, informed by customer and business needs, to gain alignment, secure resources and overcome impediments
    • You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy


As part of the Sr. Director of Product Management, Platform Services role, you will:
  • Developer Enablement: Provide comprehensive documentation, tools, and resources to empower internal developers to quickly and confidently utilize enterprise platforms.
  • Developer Training and Support: Design and deliver training programs, workshops, and ongoing support to upskill internal developers on platform capabilities, best practices, and integration techniques.
  • Drive Platform Adoption: Actively promote and drive adoption of enterprise platforms among internal developers, highlighting their value proposition, benefits, use cases, and success stories.
  • User Feedback and Improvement: Establish feedback mechanisms to gather user insights, identify areas for improvement, and drive continuous enhancements of the platforms.
  • Developer Community Building: Foster a thriving developer community through forums, hackathons, and events, promoting knowledge sharing, collaboration, and innovation.
  • Talent Acquisition and Development: Build a high-performing Platform Services PM team through the hiring and onboarding of top-tier product managers.


We want you if you are:
  • Intellectually Curious . You're comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
  • Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas.
  • Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product
  • Passionate & Customer Focus . You care about growing others and bringing them together around what's possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships.
  • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new
  • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development.


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 8 years of experience in digital product management


Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Engineering
  • MBA or Master's degree
  • 8+ years of experience translating business strategy and analysis into consumer facing digital products
  • Consulting experience


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City: $267,300 - $305,100 for Sr. Dir, Product Management

Location is San Francisco, California: $283,100 - $323,100 for Sr. Dir, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Company

We Don’t Only Think Big Things—At Capital One, We Do Big Things.

You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.

Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.

Be inspired. Be yourself. That’s #LifeAtCapitalOne.

Creating a Culture of Belonging

At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.

We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.

We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:

Create a culture of belonging where everyone can thrive and innovate

Attract and develop talent from all backgrounds and experiences

Ensure our systems and programs promote fairness and equity

Get a career with more at Capital One.  Discover it for yourself today.

Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

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