IT Business Process Analyst

Washington, DC
May 19, 2023
Jun 18, 2023
Full Time
  • Active Top-Secret clearance is required at time of application. Candidate must have the ability to successfully complete a Counterintelligence (CI) Polygraph examination if successful CI Poly has not been recorded within the past five years.

  • The Selectee shall provide executive-level Information Technology (IT) support to NSB OSU and various priority programs. Specifically:
    1. Assist in strategic planning efforts for NSB IT programs by performing business process analysis, business process re-engineering for systems modernization, within the federal intelligence and law enforcement community.
    2. Assess exsting systems and monitor systems development efforts to user needs, assess risks, ensure alignment with current technology trends, and to identify areas for improvement, consolidation, migration, and retirement/replacement.
    3. Collaborate with stakeholders throughout the FBI and serve as an interface for the collection, tracking, and management of operational user requirements for multiple FBI IT capabilities and systems.
    4. Analyze technical and functional systems documentation to identify key points and discover potential problems.
    5. Draft business and functional documentation such as mission needs, concepts of operation, price benefit analyses, privacy impact assessments, operating models, workflow diagrams, and standard operating procedures.
    6. Support the planning and/or implementation of IT projects and ensure the on-time completion of tasks.
    7. Prepare position papers, briefing books, talking points, and various other written products, within short deadlines, for NSB ESS regarding IT issues to include support for various IT lifecycle management meetings.
    8. Use expert written, oral, and presentation skills to provide updates to FBI executive-level management regarding the status of current IT projects and initiatives.

Required Qualifications:
  • Bachelor’s degree in Information Technology, Computer Science, or an IT-related field or equivalent IT-related certifications and/or experience, e.g., highly relevant experience required for the position can be demonstrated to the satisfaction of the government, then a Bachelor's degree in a non-IT field may be acceptable.
  • Minimum 3 to 4 years of experience providing business planning, business modeling, and business case development for modernization of legacy systems
  • Experience preparing and presenting findings, recommendations, spreadsheets, reports, new operating models, and new workflows.
  • Ability to proactively support complex and high-visibility projects in a fast-paced environment, and effectively work with business process and functional owners with competing interests.
  • Experience translating and communicating complex subject matter between technical and non-technical audiences.
  • Excellent writing, oral communication, and presentation skills for executive-level audiences.
  • Demonstrates strong initiative and the ability to self-start with minimal support or guidance.
  • Keen attention to detail.
  • Familiarity with Project Management and Software Development tools such as Jira and Microsoft products including Azure DevOps, Project, and Visio and Microsoft Office 365 tools, e.g., Excel, PowerPoint, Word, and Teams.

Preferred Qualifications:
  • Relevant certifications such as SCRUM Product Owner/ScrumMaster, Project Management (PMP/CAPM), ITIL, and/or AGILE Product Owner.
  • Experience developing, implementing, and performing end-user/UAT testing, including test scripts, test plans, and UI/UX testing for end-user satisfaction.
  • Experience working in a software development project and/or familiarity with SDLC.
  • Experience within an Intelligence-focused operational environment (defense, national security, and/or law enforcement).
  • Experience with public, private, and hybrid cloud models and services (IaaS, PaaS, SaaS) and their application within federal government community frameworks, such as IC-ITE GovCloud, IC-ITE C2S, MS Azure, and/or Amazon Web Services.
  • Familiarity with federal government cloud industry standards, guidelines, and regulatory/compliance requirements such as 508 compliance, ISO 27001, Cloud Security Alliance (CSA), NIST 800-53, etc.

About Us:

IntelliBridge delivers IT strategy, cloud, cybersecurity, application, data and analytics, enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency for Defense, Civilian, and National Security & Federal Law Enforcement clients.

Similar jobs