System Administrator Journeyman

Summary

System Administrator Journeyman

St. Louis, MO

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

For 20+ years, NJVC has provided federal, DoD, and commercial customers with innovative and cost-effective solutions for their IT needs. NJVC approaches the work with the intensity expected of a mission-critical IT provider, working within the framework of people, processes, and technologies to meet customer requirements.

NJVC provides wide-ranging cyber, digital services, and modern software engineering that supports geospatial intelligence for accessing and delivering digital intelligence and collection automation. This contract represents how we are helping our clients meet the demands of the digital evolution and revolution by ensuring data continues to be a strategic asset for GEOINT dominance and modernizing NGA from the current t on-premises software baseline data center architecture to a hybrid cloud-based set of data services with OpenDatastore (ODS).

The System Administrator Journeyman will be part of an integrated Operations & Sustainment team providing critical mission support to our customers. The System Administrator Journeyman will interface with engineering resources located at other facilities and be responsible for the day-to-day operation of the customer's applications and monitoring and investigating segment interfaces.

Responsibilities

Work you'll do

As a S ystem Administrator Journeyman within our Geospatial-intelligence Enterprise OpenDataStore ( GEODS ) team, you will:

• Understand, modify, and leverage JSON files to adjust IAM permission policies, S3 bucket policies, SNS topics, and other AWS C2S services
• Navigate using the AWS Management Console to modify AWS C2S services
• Provide support for implementation, troubleshooting, and maintenance of systems
• Isolate and resolve problems involving the applications, operating system, hardware, communications, other infrastructure, or any combination as needed
• Hand off problem reports to appropriate leads like Amazon/C2S, NGA-ESC, etc.
• Provide systems and account administration consistent with EDM&CSS requirements to support remote system service
• Provide support for the escalation and communication of status to agency management and internal customers
• Install/load the operating system and application software
• Isolate and resolve hardware and software problems involving the applications, operating system, hardware, communications infrastructure, or any combination of these
• Troubleshoot, maintain the integrity, and configure the network components along with implementing operating systems enhancements to improve reliability and performance
• Integrate new technologies into new and existing systems, including the transition and migration of corporate systems
• Other duties as assigned

Qualifications

• Bachelor's degree OR
• Associate degree and 4+ years of experience OR
• High school diploma or GED and 6+ years of experience, in a related field
• Relevant work experience to include:
• Experience with AWS
• Experience with UNIX/LINUX-based operating systems
• Experience in scripting
• 4+ years of experience providing support at the Tier II level or for Tier III level customers
• Security+ or other compliance with DoDD 8140 required within 30 days of hire
• TS/SCI Security clearance required

Knowledge, Skills, and Abilities

• Experience creating, monitoring, and editing Elastic dashboards, Kibana, AWS CloudWatch Dashboards, Grafana, or Tableau
• Some experience with or strong exposure to AWS IAM, S3, SNS, and SQS
• Ability to provide guidance and direction to others over time
• Ability to provide technical assistance and support over the phone with good phone skills and a professional demeanor
• Previous customer service experience strongly desired
• Ability to provide on-site support 8 hours daily between 0400-2100 EST to ensure system issues are identified and resolved, minimizing operational impacts
• Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it
• Ability to work independently and yet be effective within a team setting
• Must be capable of managing multiple efforts with time-related constraints
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Proficient with Microsoft Office applications

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#NJVC, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program