Director, Specialty Business Banker II - Escrow (Southeastern Region)

Capital One
McLean, Virginia, United States
May 17, 2023
Jun 11, 2023
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Director, Specialty Business Banker II - Escrow (Southeastern Region)


Capital One's Escrow Express is a rapidly evolving, high profile space that has an enormous opportunity to transform the client experience by digitizing processes. Capital One's Escrow Express simplifies time-consuming tasks, provides robust reporting capabilities and ensures financial transparency when it counts the most.

The Specialty Business Banker II is a senior member of a team responsible for building relationships with businesses both regionally and nationally that are a strong potential fit for our Escrow product. The roles and responsibilities include managing and cross selling a client portfolio consisting of escrow deposits, operating DDA, savings and treasury management services.


  • Responsible for acquiring new escrow relationships and deepening existing relationships to grow revenue.
  • Ability to develop relationships with the appropriate decision makers within the clients or prospects company.
  • Attend and actively participate in local, regional and national trade shows and events, with the expectation of winning new escrow relationships.
  • Maintains a regular calling program on customers and prospects locally and nationally in order to generate high quality new deposit and TM business in order to achieve or exceed specific escrow, DDA, savings and TM production goals.
  • Meets with existing customers and prospects through personal calling efforts and other COI contacts to discuss business needs and recommend ways in which the bank can help provide business solutions to all of their financial needs.
  • Assists in planning the portfolio growth through the development of a business plan in alignment with departmental budget and consistent with overall Bank asset/liability management objectives.
  • Responsible for expanding their prospect and COI base by consistently networking in the community.
  • Coordinates with various divisions and departments (Trust, Branches, Operations, etc.) in the servicing of routine transactions and in solving the special customers.
  • Maintains up-to-date knowledge of competitors products and pricing in the market served.
  • Reviews demand deposit profitability analysis and outlines strategies to bring unprofitable accounts back to profitable status..
  • Serves as a representative in various civic and community functions to further enhance its image and develop additional business.
  • Responsible for organizing, leading and negotiating with a team of bank associates in order to provide solutions to client issues

Additional Responsibilities:
  • Participate in the training/cross-training of associates as directed
  • Acts as a principal point of contact to internal partners
  • Subject matter expert to support business process questions and messaging deliverables
  • Mentor and coach bankers to increase escrow sales proficiency
  • Develop an effective pipeline of key talent
  • Help coach teammates to success

Basic Qualifications:
  • At least 5 years of Business Banking experience
  • At least 5 years of Escrow sales experience

Preferred Qualifications:
  • 10+ years of Business Banking experience
  • 10+ years Escrow sales experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar jobs