Supervisory Criminal Investigator (SAC)

Lisle, IL; Detroit; Dallas; Houston
May 16, 2023
May 30, 2023
Full Time

Are you interested in a rewarding and challenging career? SBA OIG provides auditing, investigative, and other high-quality services to support and assist the SBA in achieving its mission. We promote open and honest communication to create a positive work environment. The Partnership for Public Service named SBA OIG as being the #1 OIG in the Federal Government and as being among the Top 20 Federal Agency Subcomponents in the 2022 Best Places to Work in the Federal Government rankings!


The incumbent serves as the Special Agent-in-Charge in the Central Regional Office (CRO), with management responsibility over the CRO's Evidence Management, Confidential Funds/Source, Undercover, Law Enforcement (LE) Equipment, Budget, Firearms, Case Management System, Data-Calls and Congressional Responses, FOIA, Digital Forensic Support, LE Vehicles, Semi-Annual Report Contributions, Training & Development, Hotline Management, Technical Equipment Support, Hiring, Reports of Investigations, Control Tactics and stakeholder relations.

The incumbent's duties will include:
  • Manages and supervises the workload, including investigations of a contingent of Special Agents. Selects, trains, develops and supervises investigative personnel. Sets priorities; reviews work products; resolves informal complaints; takes minor disciplinary actions and interviews applicants, recommends appointments, promotions and reassignments. Supports equal employment opportunity. Allocates investigative resources. Provides direction and guidance to Special Agents in the conduct of investigations. Supervises the preparation and dissemination of investigative reports, management inquires, memoranda, etc. for use by the appropriate officials in criminal, civil, and/or administrative proceedings.
  • Makes recommendations concerning the pursuit of criminal prosecution, civil or administrative proceeding.
  • Keeps the AIGI and executive leadership informed on the progress of investigations. Represents the Office of investigations in a variety of forums.
  • Coordinates with the Audits Division, Technology Solutions Division, & Office of Management regarding assignments of mutual interest. Serves as the CRO's representative in interagency investigative matters on a regional basis. Maintains cooperative relationships with key officials of the Department of Justice, FBI and other government departments and agencies.
  • Exercises delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher-level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels.
  • Approves multiyear and long-range work plans developed by the supervisors or managers of subordinate organizational units and subsequently manage the overall work to enhance achievement of the goals and objectives.
  • Exercises discretionary authority to approve the allocation and distribution of funds in CRO's budget.
  • Identifies systemic and programmatic vulnerabilities in operations and programs to recommend appropriate policy changes that could reduce and eliminate potential agency liability.

Other responsibilities include serving as a senior advisor to the Assistant Inspector General for Investigations regarding the standards and procedures governing the investigations program. The incumbent will be expected to establish and maintain liaison with SBA program officials as well as representatives of the Federal Bureau of Investigation, Counsel of Inspectors General for Integrity and Efficiency, General Accounting Office, U.S. Attorneys, as well as other federal, state and Local Law Enforcement agencies. The incumbent of this position will have the authority to initiate investigations or disapprove requested investigations.


Conditions of Employment

  • You must be a U.S. Citizen.
  • You must successfully complete a background investigation. Candidates who do not complete the required background investigation paperwork by the pre-determined due date, will be disqualified.
  • You may be required to serve a one-year supervisory probationary period.
  • You are required to meet the medical requirements of the position.
  • You are subject to pre-appointment and random drug testing.
  • You must qualify with and carry a firearm.
  • You must be a graduate of the Federal Law Enforcement Training Center's (FLETC) Criminal Investigator Training Program (CITP) or other federal equivalent, OR agree to attend and successfully complete CITP in Glynco, GA.
  • Candidates who are determined to be qualified for this position, must complete an additional online assessment through Talent Plus. You must complete the Talent Plus Assessment within 48 business hours of being sent the email notification.


In order to qualify for this position, your resume must provide sufficient evidence of experience, knowledge, skills, and abilities needed to perform the duties of the position. Therefore, we encourage you to submit a thorough resume that directly relates to this position.


GS-15: You must demonstrate one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 in the Federal service that is directly in, or related to, the work of the position to be filled. Specialized experience for this position is defined as: leading a team that is responsible for independently initiating investigations from informant tips or leads; developing evidence by interviews, documentary searches, surveillance, etc.; establishing interrelationships of facts or evidence; investigating sensitive, controversial subjects; participating on multi-agency taskforce and performing dangerous and extensive undercover and surveillance work.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


The duties of positions in this series require moderate to arduous physical exertion involving walking and standing, use of firearms, and exposure to inclement weather. Manual dexterity with comparatively free motion of finger, wrist, elbow, shoulder, hip, and knee joints is required. Arms, hands, legs, and feet must be sufficiently intact and functioning in order that applicants may perform the duties satisfactorily. Sufficiently good vision in each eye, with or without correction, is required to perform the duties satisfactorily. Near vision, corrective lenses permitted, must be sufficient to read printed material the size of typewritten characters. Hearing loss, as measured by an audiometer, must not exceed 35 decibels at 1000, 2000, and 3000 Hz levels. Since the duties of these positions are exacting and responsible, and involve activities under trying conditions, applicants must possess emotional and mental stability. Any physical condition that would cause the applicant to be a hazard to himself/herself, or others is disqualifying.

Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications website.

This position is covered under the special retirement provision for Law Enforcement Officer and Firefighter. Therefore, the maximum age for initial appointment to the 1811 series is the date immediately preceding an individual's 37th birthday. The age restriction does not apply if you served in a Federal civilian (not military) law enforcement officer (FLEO) position covered by special CSRS or FERS retirement provisions, including early or mandatory retirement. If you have already reached the mandatory retirement age of 57, you will not qualify for this vacancy.

Applicants are obligated to abide by the Lautenberg Amendment which requires applicants to disclosed whether they have ever been convicted of a misdemeanor crime of domestic violence within the meaning of the statute. If convicted, you will be ineligible to occupy this position unless you received a pardon or your conviction was expunged or set aside.

TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled.

All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/29/2023.


For this position you must meet the qualification requirement using experience alone -- no substitution of education for experience is permitted.

Additional information

SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation may be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit

FINANCIAL DISCLOSURE: You are required to file a new entrant Confidential Financial Disclosure Report (OGE 450 Report).

Telework is available. For information on Telework visit:

Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued.


A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials, the responses you provide on the application questionnaire, and the result of the online assessment required for this position (if you are determined qualified after initial review). To preview this questionnaire, click on the following link: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
  • Collaboration
  • Criminal Investigation
  • Leadership
  • Oral Communication
  • Writing
In addition to the application and Occupational Questionnaire, this position requires submission of an Talent Plus Online Assessment by all candidates determined to be qualified. The online assessment measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the online assessment (if forwarded to you). In order to be considered for this position, you must complete all required steps in the process.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Career and InterAgency Career Transition Assistance Programs: If you are applying for a special selection priority under SBA's Career Transition Assistance Plan (open to surplus SBA employees only) or the Interagency Career Transition Assistance Program (open to surplus and displaced Federal employees), you must: meet CTAP eligibility criteria, be rated well-qualified for the position with a rating of 85 or above based on the competencies listed below, and submit the appropriate documentation to support your CTAP eligibility. Click here for more information.


A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates of employment and duties performed.
2. A complete Occupational Questionnaire
3. A complete Talent Plus Assessment, if required after initial qualification determination
4. In addition to the online application (resume and responses to the occupational questionnaire), you are required to submit the following forms, if applicable. It is the responsibility of the applicant to ensure all documents are legible:
  • Federal employees must submit proof of your permanent career/career-conditional competitive status ("1" or "2" in Tenure, block 24 and "1" in Position Occupied, block 34). Submit SF-50 showing current grade and tenure and an SF-50 showing highest (permanent) grade ever held, if different. NOTE: An award or detail SF-50 will not be accepted as proof of status.
  • If you are using education as a substitution for experience (the announcement will state whether this is allowed), or if there is an educational requirement for this position, you must submit a copy of your transcripts (unofficial or official) that clearly describes your qualifying education. If selected, official transcripts will be required;
  • If you are claiming Veteran status, you must submit a copy of all required documents to support your claim (including a DD-214 showing character of service)--see VetGuide;
  • To receive consideration for a special appointment authority (30%, severely disabled, Peace Corps, ICTAP, VRA), you must submit all required documentation supporting your claim for Special Appointing Authorities;
  • Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD-214 (showing the character of service) or other proof of service to receive consideration for veterans' preference. For more information on Veterans' Preference, please visit
  • For proof of CTAP/ICTAP eligibility, you must provide documentation from each of the following three categories:
  • 1. One of the following:
  • Your Reduction in Force (RIF) separation notice;
  • Your RIF notice offering a lower graded position accompanied by a declination of the offer (the RIF notice must state that declination will result in separation under RIF);
  • Notice of proposed removal for declining a directed geographic relocation outside the local commuting area (e.g., a directed reassignment or change in duty station);
  • Certificate of expected separation; or
  • Other official agency certification or notification indicating that your position is surplus (e.g., a notice of position abolishment or a notice of eligibility for discontinued service retirement).
  • 2. Your Notification of Personnel Action(s), SF-50(s), or other official documentation that shows:
  • a. You are a current:
    • i. career or career-conditional competitive service employee, in tenure group 1 or 2, at grade GS-15 or equivalent and below; or
    • ii. excepted service employee serving without time limit at grade GS-15 or equivalent and below who has been conferred noncompetitive appointment eligibility and selection priority by law for competitive service positions; and
  • b. The position you may be or are being separated from:
    • i. Is equal to or higher than the grade of the job announced; and
    • ii. Has the same or higher promotion potential as the job announced; and
    • iii. Is in the same local commuting area as the job announced.
  • 3. Your most recent performance rating of record (which must be rated at least fully successful or equivalent).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/29/2023 to receive consideration. The application process is as follows:
  • To begin the application process, click the Apply Online button.
  • Answer the questions presented in the application and attach all necessary supporting documentation.
  • Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
  • After submitting an online application, you will be notified whether or not you are required to take the additional online assessment through Talent Plus. This message will be delivered to you via email. You must complete the Talent Plus Assessment within 48 business hours of being sent the email notification.
  • If you are asked to take the Talent Plus Assessment, you will be presented with a unique URL to access the Talent Plus system.
  • Note, set aside at least 40 minutes to take the assessment; however, most applicants complete the assessment in less time. If you need to stop the assessment and continue at a later time, you can re-use the URL sent to you via email.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account ( . There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit:

Agency contact information

Melissa Jones


(202) 205-7368




Next steps

Once your responses to the occupational questionnaire are received by our system, you will be sent an acknowledgement email stating that your submission was successful. If you meet the minimum qualifications of this position, you will be presented with instructions on how to access the Talent Plus Assessment system via email. The additional assessment must be completed within 48 business hours following email notification. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. During the evaluation and interview process you may be asked to provide written responses to questions or writing samples. You may track the status of the application process through USAJOBS and you will be notified of the outcome.