Fraud Analyst

Overview

The Fraud Analyst will work cross-functionally to prevent, mitigate and manage fraud issues and risks. This role is responsible for conducting detailed investigations of suspicious activity related to fraud, which includes determining the appropriate course of action, resolving client questions from internal or external members, evaluating trends to enhance fraud mitigation, and preparing reports for fraud analysis for various levels of management. The Fraud Analyst will provide oversight within the second line of defense while taking initiative to challenge and contribute ideas and concepts related to fraud control opportunities and enhancements.

Responsibilities

• Independently analyze and respond to alerts and reports of suspicious activity received from multiple sources including fraud detection software, front line staff and credit union members to evaluate suspicious transactions
• Investigate suspected, alleged or known internal and external fraud perpetrated against the credit union and/or its members
• Document case findings and update case management system to track fraud cases and relevant information
• Evaluate fraud cases for patterns and trends to determine failures in policies and procedures and recommend changes for risk mitigation
• Review and understand fraud risks and risk management practices in order to identify, mitigate and monitor fraud risks
• Develop and deploy fraud detection strategies to detect and prevent fraud losses for the credit union
• Communicate investigative findings and reports to management
• Monitor and adjust existing mitigation strategies to ensure continued effectiveness
• Deliver anti-fraud training programs for branch staff, back office personnel and credit union members
• Serve as a fraud subject matter expert while developing and maintaining excellent working relationships with other credit union business units
• Keep up-to-date with current fraud trends in the financial services industry
• Contribute to the planning, research, design, development and implementation of process enhancements to create efficiencies
• Perform other related duties as assigned
• Remain cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

Qualifications

• High School diploma or equivalent; Bachelor's degree in Business or related field is preferred
• 2+ years of financial industry experience in financial fraud prevention and/or investigation
• CFCI or other relevant certification preferred
• Demonstrated strong attention to detail
• Effective verbal and written communication skills
• Ability to work independently with minimal direct management supervision and work effectively with all levels of the organization
• Ability to maintain confidentiality
  
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Demonstrated initiative and resourcefulness as a self-starter
• Must be able to work within the hours of M-F 9-5:30

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or HRDepartment@nwfcu.org.